Question about Kenmore 20.6 cu. ft. Top Freezer Refrigerator

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Fridge and freezer are not cooling well

I have a Kenmore with freezer on top. It is about 8 years old. I had trouble closing itf or a few days (the fridge part). When I did close it, it's been about a week, it hasn't gotten back to a cooling temperature. I turned both the freezer and the fridge setting to highest cool and it is barely cool. Ice trays not freezing. Milk gets warm, but it still cools slightly but not enough. Should I unplug it for ten minutes and then plug it in again? Help!

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Hi.
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Posted on Jul 20, 2009

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I've had this happen to my Kenmore 73503 several times. The 1st time took me a few hours to figure out what the problem was.

Basically the fridge is cooled from the freezer, so when you say your freezer is -2 degrees, it's a big tip off to the problem.

If you look very close in the freezer compartment at the back, you'll notice an opening with a little door at the top of the freezer compartment. This opening extends up the inside of the back of the fridge to the top of the fridge area via a square plastic tube.

Basically what happens in my fridge is the family loads the freezer to high especially at the top/back. This restricts or closes off the opening for the cold air to the fridge portion of the appliance ....resulting in a warm fridge, but cold freezer. Just remove the articles at the back of the freezer to correct problem. (It will take a few hours for the cold air to cool the fridge down)

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