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Hi This is a follow up from an earlier report with additional info. I have a kenmore elite electric range. The control display is showing an error F13. The oven does not work and we have unplugged the stove for 30 min and turned it back on with the same error result. Please help. Thamks Richard

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  • rmussak Jul 20, 2009

    Model No. C970-688022 - Canadian

  • rmussak Jul 20, 2009

    Ok...signing off for tonight.....will follow up tomorrow

  • rmussak Jul 20, 2009

    I already did as suggested. So I need to replace the EOC. Specifically where is this device and what do I need to do to replace it? Can you supply the part number?


    Thanks


    Richard

  • rmussak Jul 22, 2009

    Hi


    Could you please provide details for the installation of the EOC?


    Thanks


    Richard

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Hi,

The F13 indicates a problem with the EOC (Electronic Oven Control board). This can be caused by a power surge or glitch through the electrical supply lines. You can try disconnecting electrical power completely from the range by unplugging it. Leave it unplugged for a few minutes. If the fault code returns when you plug the range back in, then the EOC will need to be replaced.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Posted on Jul 20, 2009

  • 2 more comments 
  • Anand Gupta
    Anand Gupta Jul 21, 2009

    Yes. I do have the part number. However it wil take couple of hours before I supply that information to u. Pls wait for my comments.

  • Anand Gupta
    Anand Gupta Jul 21, 2009

    Hi, Thankx for waiting. The part number for the EOC is AP3770108



    Get it replaced by a service technician. It is quite complex.





    Regards

    Anand

  • Anand Gupta
    Anand Gupta Jul 22, 2009

    You need to open the cabinet and then just swap the cables of the faulty EOC with the new EOC.



    Regards



    Anand

  • Anand Gupta
    Anand Gupta Jul 27, 2009

    Has the issue resolved? If not, then please let me know so that we can work for a solution!





    Regards
    Anand

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  • Microwave Ovens Master
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Can you give me the model number?

Posted on Jul 20, 2009

  • Craig Butler
    Craig Butler Jul 20, 2009

    The first part of the model (C970) tells me it's a Kelvinator (made for Kenmore) range. I can not find a F13 code in the Kelvinator fault codes. I'm not sure what to do here. I will have to get back to you...

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