Question about Directv H21 DTV Receiver

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Low volume on Direct TV channels

I have Direct TV, and on most channels I get very low volume. I have my television up full blast, and there are some channels I can barely hear. I know the problem is not my television as my DVDs play loud and clear.

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  • Jonathan Smith
    Jonathan Smith May 11, 2010

    two questions, what kind of cable are you suing to connect the box to the tv, and doyou have the receiver set to variable output?

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This is a known and ongoing problem with Directv since June. They claim they are trying to "level" all the channels so they are the same volume level. The result so far is that ALL channels are suffering from low volume. Given this has been going on for two months now, Directv may never solve this - General ineptitude - denials - but if you call and tell them you are having low volume, they will give you a three month $5 credit. CALL and COMPLAIN... the only hope we have to get this fixed is to cost them money and time on their customer support lines.!!!!

Posted on Aug 01, 2010

  • nloudy Mar 20, 2011

    They told me the same thing - working on it. We got a $5 DVR credit for 6 months for something they did wrong or can't fix. If my husband didn't want satellite/cable TV, I'd go back to the old antenna on the roof and just pick up local channels.

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Your receiver, is not receiving the right frequency on some of the channels contact direct tv, they will fix it for you or give you a new one

Posted on Jul 20, 2009

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I changed my connection from coaxial to RCA plugs and it appears as thought the problem has been fixed. The picture is also a little clearer. Hope this helps!

Posted on Jul 19, 2010

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Posted on Jan 02, 2017

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