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Hampton Bay Ceiling Fan, Model 68068. When installed, without connecting the final plug, the fan doesn't operate (like it has no power); but as soon as the last white connection is made, the fan comes on, without the remote. The remote will not operate at all to change settings, or stop the fan. It's as if the fan is bypassing the remote. Any suggestions? We've rechecked all connections and this is about the 10th ceiling fan we've installed.

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Hello, W/D here. It sounds like you have bypassed your on/off switch.
The white wire is the common wire, which returns the power to ground, and completing the circuit. By connecting this wire, you have completed a circuit, indicating that power was constantly on to the fan.
Gain access to your wiring in the ceiling (trip the breaker first, please).
If you have tied your hot wires to a twisted bundle of black wires, you have tied to the hot thru line. Look for a single black wire. What normally happens with the ceiling wiring is that the circuit hot wire goes to your ceiling box. Another wire connects to this one. It passes on to the next device on the circuit. Yet another wire ties to the bundle. It is your switch hot wire. It goes to the switch, and returns to the ceiling box. The return wire from the switch is the one you're looking for.
Regards, --W/D--

Posted on Jul 20, 2009

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