Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Water dispenser is not working

I usually put my glass and press the lever and water comes out. One morning I wanted drink water I did exactly that and nothing came down. I checked the water supply and there is water, there was also no leak thank god. So I turned the ICE maker to make ICE. The surprize was it works just fine. The only problem is the water. When I press the lever It sounds like it is going to work but nothig comes down.

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Re: Water dispenser is not working

I fixed mine by leaving the light on the dispenser on. It took about 6 hrs, but the little heat from the light bulb was enough to defrost the water line.

Posted on Jan 07, 2008

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Re: Water dispenser is not working

My water hose froze between three and five inches inside the freezer door from the filler tap. I ran a piece of weed eater string into the tap and that was as far as it would go. Next I ran a weedeater string up from the bottom quick disconnect under the freezer door until I hit ice in the hose. I could tell I only had a small section frozen. I never turned the unit off. I just used a hair dryer on the filler tap for about thirty minutes. I would stop and check the weed eater string distance into the filler tap and each time it went in a little farther until the ice was gone. I feel the freezup was caused by the ice maker dispenser door staying open when a piece of ice got caught in it. Since then I always check to make sure the dispenser door claose. I have owned this unit for over two years and this my first problem.

Posted on Nov 26, 2007

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Re: Water dispenser is not working

Sounds to me like the tube is freezing inside the freezer door. Ive had a few do this to me and that was the issue. Disconnect the tube that is behind the toe grill that goes up through the freezer door hinge. Water should come out of the line now that it is disconnected. If water still doent come out than its something else.

Posted on Nov 19, 2007

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Good Morning atgltd,

So I understand that your water dispenser continues to release water for several minutes after pouring a glass of water and that it also randomly dispenses water. It sounds like something could be going on with either the dispenser module or the water actuator. Give the refrigerator a hard reset. You can do this by either unplugging it or by switching the breaker off that it is connected to. Leave it off for 3-5 minutes. Connect the power back, and if you are still having the same troubles of the dispenser releasing water, I would suggest that you contact a local authorized technician to see what exactly is causing the water to continuously dispense.

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Our fridge is a little over 6 years old and everything has worked fine until now. Earlier in the day I was able to fill up a glass of water no problem but now no water is coming out of the dispenser. The...

Usually that is from the water line freezing up. Behind your refrigerator drawers there is either a plastic tank or a coil of plastic tube........That is where the water runs so your dispenser puts out chilled water. If your fridge gets too cold that will form ice inside and stop the water from flowing. You can defrost it with a hair dryer or just let the fridge sit open for a few hours. Another thing could be the water valve. When you press the water lever on the dispenser do you hear a noise? Kind of a humming noise. Well, that is your water valve, so if you hear it then it is probably working.

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No agua !

you would have to start with the water supply.
check if you have water coming to the fridge.

close the tap going to the fridge, open the line to the solenoids and open the tap. if there is water then supply is ok.

next check if there is power going to the water solenoid . ( this is different from ice maker solenoid) be sure to know which one.

press the dispenser, there should be power to the solenoid and solenoid should click open. if there is none, electrical problem is present.

last thing to check is the micro switch in the dispenser.

it should have contact when you press the dispenser.

tnx 4 using fixya,


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It is possible. When you put hit your glass against the paddle to you hear the switch click? And can you still select between water, cubed, and crushed ice? Also does the light by your glass come on when you but your glass against the paddle?

When you put your glass on the paddle it pushes in a microswitch. That microswitch will power the light if it is working and also sends power to the board you are talking about to dispense ice or water depending on what you have selected.

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