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Got compaq presario will not boot up code purple do i need new mother board

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  • Liam May 11, 2010

    More information... does it show anything on the screen or does the Video monitor stay blank? - Does it sound a series of beeps when it first comes on?? It could be anything from a loose cable inside to bad memory modules.

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Call Support for Compaq to get help if:

You have reinstalled windows and have added / changed the configuration (new memory, hard drive / other parts)
You are installing windows other than the orginal cd from Hp/Compaq

This is a "feature" of the motherboard, they may have you send the pc to them . take it to an authorized dealer.

-TechieJon

Posted on Jul 20, 2009

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