Question about Ricoh Aficio 2022 Black and White Copier

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I want to scan-email everything works ok until i send out the e-mail...it will not send out. i get a data error...i checked everything and everything is right but just won't send out. do i need to use a no authentacation e-mail name or what...this is really a small detail i am missing here Thank you

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  • Ricoh Master
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Hello sir; Try to replace a new ethernet cable see what happen.

Posted on Jul 20, 2009

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Canon imagerunner 2270 copier - I am trying to use the this machine to scan docs to an a yahoomail email account (it was working great all day long until now)...everything seems to be working as it normal...


You don't specifically say, but I'm going to assume that the machine was scanning to this email and then it stopped.

First, does the network operation outside of scanning to email work? If you can still print to the device or access it via the web interface your machine is still on the network. Power off the machine (for your Canon device this is on the back right corner of the machine). Maybe a reboot will fix it. If not remember that powering the machine off does not power down all of the circuit boards. Try the "Japanese reboot" and unplug the machine from the wall.

Do destinations not directed to yahoo.com work? If other destinations still work, then the copier did not change, the destination requirements changed. Maybe your spam filter has decided the copier is not an approved recipient.

If this still does not get you scanner love...

The bad news is that the copier does not care if the email address you are sending to is bad. The copier throws the email to heaven (your outbound SMTP server) and its done. You will get no failure on the machine, you will just not get the mail on the other end. If your machine gives you a failure to send message its because you failed to make your outbound mail server happy.

Whatever mail server you were using almost always uses an outbound user name password combination to permit outbound email to leave the machine. Did the user account associated with the outbound SMTP server change or get disabled?

Is the outbound SMTP passing through the yahoo.com, hotmail.com, gmail.com, etc mail server? If your answer is yes, check with those providers to see what their new outbound SMTP requirements are. There is less than a 0.1% chance the copier changed its settings and caused a failure. Yahoo changed.

If you were scanning out via a yahoo freemail account you have just discovered why in my years of setting up scan to email on several manufacturers lines of copiers I learned not set up scan to email using yahoo, hotmail, gmail etc as the outbound mail server. Inevitably one day these providers will change the setup required to scan to email. Or they will change their spam filters. They may not tell you when they plan to change it. They may not admit they changed it. The support person you contact may not know that it changed. They will not support you after they change it. They changed it specifically to reduce the undesired use of their mail servers (i.e. spam). When you call and ask them what the new settings are as often as not they ask if you can send and receive email from your web browser. If the answer is yes, they don't care if your email client works. They don't care if your copier scans to email. All they guarantee in their terms of service is that you can send and receive email form their web based mail interface.

I'm sorry if this sounds harsh, but after 10 years of fighting the man I no longer attempt to set up scan to email sending out through a third party or web based mail server. I tried many times to accommodate customers with free mail based email. Only to reach the day when that free provider would change the outbound SMTP settings and I would get a hundred calls from customers who told me my machine was broke because scan to email no longer worked.

Aug 06, 2010 | Canon imageRUNNER 2270 Copier

1 Answer

How does the 1210 scanner work with Windows 7? I have downloaded the driver for the printer and it works ok, but I cannot use the software for the printer. The copier and the scanner work, but i cannot...


You will have to do a two step process to send a scanned document or image by email; the scan to e-mail button won't work. Scan using either Windows Fax and Scan or Paint. Save your file. Then start (Compose/Write) an e-mail to the person you need to send the document. Click Attach and browse to the location where the scan was saved. The default folder is C:/Users/<user_name>/My Documents/Scanned Documents . Click OK after selecting that image. Finish writing your e-mail and send it.

If you'd like to automatically open the e-mail program, browse to the folder where you saved the fax from Computer (Start button) and right click on the image. Choose Send to Mail Recipient. The new mail compose window should open.

I hope this helps.

Cindy Wells
(a program like PaperPort may let you send to e-mail recipient without the extra step; however I'm not sure of the details.)

Mar 22, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

Cannot connect to subscriber in China


Typically this error indicates that you are trying to send your Adhost email through Adhost’s mail server when you have not authenticated your email account to send mail. Our mail server authenticates you through your pop account. So when you check your email, our mail server authenticates your pop user and password, captures that IP that you are checking your email from, and adds that IP to our relay list. This list is flushed every 70 minutes. This means, if you try to send email after the relay list has been flushed and before you’ve attempted to check your email, you will receive this error.


How to fix the problem:

Fix #1 - reauthenticate on our server.

Remove any email from your Outbox. If you need to keep the message, you can move it to your 'Drafts' folder.
Click "Send/Receive". This will reauthenticate you.
Try resending the email.
Fix #2 - configure your email client to check for email before sending.

In Outlook, go to "Tools" and select "Email Accounts". Make sure "View or change existing e-mail accounts" is checked. Click Next.
Select your account from the list and click "Change".
Select "More Settings".
Select "Outgoing Server".
Check "My outgoing server (SMTP) requires authentication".
Select "Log on to incoming mail server before sending mail".
Click "OK", then "Next", then "Finish".

This will fix your problem
Or
Call Yahoo! Customer Service

USA: 1-866-562-7219 --- 1-800-318-0631
UK 020 7131 1000
Canada: 1-877-722 3755
Direct Number: 1-408-349-1572

Regards
manish

Mar 20, 2010 | Yahoo Mail

1 Answer

Getting error code for sending e mails from Windows Vista home. Ox8OOCCCOD


Third Party Solution Found: From Microsoft

Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

--
Shenan Stanley
MS-MVP

Quoted and pasted by Jack Isaacs for FixYa

Hope This Helps.
Jack Isaacs

Jan 29, 2010 | Microsoft Windows XP Home Edition

3 Answers

Cannot get or send mail. error ox8oocccod


Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

1 Answer

MACHINE REFUSES TO SCAN SHOWING ERROR EA3229 ON BIZHUB 200 COPIER


As with most communications errors the first thing to always try first is shutting off the copier, unplugging it from the power source for at least 30 seconds, then plugging it back in, powering up and trying the scan-to-email functions again (once network synchronization has been completed by the copier).

EAXXXX is a communication's failure code generated by the copier to state that 1. The LAN cable is not physically connected, 2. Communication with the SMTP server has been lost, or 3. One or more of the e-mail addresses that someone attempted to send mail to doesn't exist or is invalid.

If the scan-to-email functions worked before this and have suddenly stopped, you may want to have your IT department reset the mail server.

It's also possible to have had some changes made to internal network address that has affected the copier's ability to communicate with the servers. Check with your IT to see if they've added any security software, changed network address structures, etc., around the time that the scan functions failed.

Aug 28, 2009 | Konica Minolta bizhub 200 Printer

1 Answer

How to manage two different email ids in microsoft outlook?


Considerations Before Accessing Multiple Accounts

Before using Outlook to access more than one email account there are some caveats to this type of access.

• All email will be delivered to one inbox unless another Outlook Data File is created for the account and a rule created to move the message to the data file. If storing all in email in one data file is acceptable then a rule can be created to move the email to a folder to keep accounts separate.

• When creating or replying to an email you need to select which account the email should be sent from. This is accomplished by selecting Accounts in the mail compose windows and selecting the account to use.

Steps for Setting Up an Additional Email Account:

1. Tools
2. Email Accounts
3. Select Add a new email account click Next
4. Select POP3
5. Fill in Your Name
6. Fill in Email address for account
7. Enter User Name for account
8. Enter Password for account - check Remember password if you don’t want to login each time you send and receive email.
9. Enter Incoming Mail Server (POP3) – Information provided by ISP
10. Enter Outgoing Mail Service (SMTP) – Information provided by ISP

If this is all the information the ISP requires then click Test Account Settings to determine if everything is setup correctly. If additional information is required follow the steps below. If Outlook can perform a test send/receive with no errors then you are finished! Click Next and then Finished.

If the test fails, check your settings to make sure everything is entered correctly. Pay close attention to the username and password fields as this is usually where the problem occurs.

Additional Information

If the ISP requires outgoing authentication follow these steps:

1. Click on More Settings
2. Click on Outgoing Server tab
3. Check the box next to My outgoing server (SMTP) requires authentication
4. Make sure the Use same settings as my incoming settings is selected
5. If this is all of the required information click OK and then Test Account Settings

If the ISP requires that Server Port number needs to be changed:

1. Click on More Settings
2. Click Advanced Tab
3. Change the Incoming or Outgoing Port Number to the number provided by ISP
4. Click on OK and then Test Account Settings

May 05, 2009 | Microsoft Office Professional 2007 Full...

1 Answer

Sending mail with Vista Windows Mail


Window Vista also have Outlook Express.. please enter the full info for your email account..

On the E-mail Settings page, enter your email account information as follows:

Your Name
Enter your first and last name.
E-mail Address
Enter your email address.
Account Type
Select POP3.
Incoming mail server
Type for your incoming mail server.
Outgoing mail server (SMTP)
Type for your outgoing mail server.
User Name
Enter your email address again.
Password
Enter the password you created for your email account.

After this please check for "Test Account setting"

If everything is working fine, then remove the previous account

And let us know the error message if come up any.

I hope it will resolve the problem and you will be able to use the Outlook.

May 01, 2009 | Microsoft Computers & Internet

1 Answer

Can't send email in outlook


You may want to try to access the mail server through
another email client, such as "Courier Mail" from rose city:

http://www.rosecitysoftware.com/Courier/

This will tell you whether the problem is in your outlook settings,
or elsewhere. If Courier works, you may decide to stick with it,
it is simple to setup, and far superior.

If the courier mail does not solve the problem, you may have to
go through the "re-install network wizzard routine" again, disable
the windows firewall, disable the router firewall, disable all other
security widgits until you find what is blocking the email access.

This is assuming of course that you do not have server or
server settings problem as you said.

You may also have a rootkit or a virus lurking in the IP stack,
or the email protocol drivers, so scan your machine.

Martin

Apr 23, 2008 | Microsoft Windows XP Professional With...

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