Question about SanDisk Sansa e270 MP3 Player

3 Answers

Device frozen thumbwheel light constant on (blue); cannot turn on device

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  • coady Jan 09, 2008

    when i turn it on it says refresh database and the mp3 freezes. pluging it into my computer and taking out the battery still dosent help

  • princess101 Feb 08, 2008

    The wheel is lit up blue continuously and the display stays off. No sound is heard. I tried re-seating the batter with no effect. Setting the hold button and then holding the record button while pressing the power button has no effect.

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3 Answers

No, all you do is hold the power button for a long time. Like 30 seconds. It does turn off. My Sansa does that all the time. So don't worry. It's still usable.

Posted on Feb 13, 2008

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I had that but I just let the battery run down and then reconnescted to computer, then it worked again fully.

Posted on Jan 17, 2008

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There is no know solution for this problem.. aparently its called error is called "blue light" and yeah.. according to customer service and forums the sansa is toast when this occurs...

Posted on Dec 18, 2007

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Posted on Jan 02, 2017

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