Question about SanDisk Sansa e270 MP3 Player

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Device frozen thumbwheel light constant on (blue); cannot turn on device

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3 Answers

Re: device frozen

No, all you do is hold the power button for a long time. Like 30 seconds. It does turn off. My Sansa does that all the time. So don't worry. It's still usable.

Posted on Feb 13, 2008

Re: device frozen

I had that but I just let the battery run down and then reconnescted to computer, then it worked again fully.

Posted on Jan 17, 2008

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Re: device frozen

There is no know solution for this problem.. aparently its called error is called "blue light" and yeah.. according to customer service and forums the sansa is toast when this occurs...

Posted on Dec 18, 2007

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2 Answers

Volume too low

"Turn" the thumbwheel clockwise to increase the volume.

Oct 01, 2013 | SanDisk Sansa Clip MP3 Player

1 Answer


If the light around the spinning wheel is blue and the screen is black, then Hold the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

May 05, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is...

sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Question 9 from the Sansa FAQs gives these instructions:
Applies to the following Operating Systems:
  1. Windows XP, Vista
The player might have a power glitch. As a result, it does not turn on and is not being detected by the computer.
STEP1 - Reset the player
  1. Hold down the Power button for 20 seconds, then release.
  2. Run the hotfix.
STEP2 - Connect the player to the computer
  1. Connect the device to the computer
  2. Once the device responds, disconnect, and turn it on.

Jan 05, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

We have an 8g ipod how do you turn it off?

Hold in the very bottom of the thumbwheel with your thumb and hold it in for 3-5 seconds - it will turn off. If it doesn't turn off after a few seconds, reposition your thumb to an area very slightly to the right of the bottom of the thumbwheel and hold in for several seconds. Tricky, but effective.

-Tha Mp3 Doctor

Dec 13, 2008 | Apple iPod nano

1 Answer

Sansa c200 frozen

Have you tried to reset the device by holding the power button?

Jan 05, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Wont Turn On

I had the same problem with no power. Take out the 4 screws, take out the battery, clean your connections with an eraser, re-assemble it and it should work.

Aug 30, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Won't turn on

I've had nothing but problems with my e260 since I bought it. It's been freezing, showing corrupted album art, etc. I installed the firmware updater yesterday and today after repeately trying to get it to boot into MTC mode I got the "glowing thumbwheel, no screen" problem. I opened the back and popped the battery out for a second and put it back, and the unit started up for me. Based on past performance, I can't see it running for long, though.

Jan 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

What is the "Clickwheel"? How is it different from the "Thumbwheel"?

The revolutionary "Clickwheel", introduced with the now discontinued iPod mini and also used on all subsequent iPod models (except the iPod shuffle), places pressure sensitive navigation buttons underneath the scroll wheel. The "Thumbwheel", introduced with the original iPod and used on the second and third generation models as well, is designed for one handed selection of song tracks and other information, but navigational buttons (play/pause, previous, next, menu, and select) are each separate buttons placed either around or above the "thumbwheel", depending on model.

Sep 29, 2005 | Apple iPod nano

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