Question about Intex Automatic Salt Water System for Above Ground Saltwater Pool

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Cant get pump to work

Pump stop working one month after purchase and the wont take it back

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  • wendylousimp Jul 29, 2009

    they wont take credit card receipt as a valid receipt and the store wont help me because it been past 30 days



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Who wont take it back????
As long as you have a valid receipt, intex will replace it within 90 days.
Call them up and they will have one out to you within 24 hours

No cost to you

Posted on Jul 21, 2009

  • mark Gianotto Jul 30, 2009

    What kind of store did you buy at?

    Usually one gets a register receipt even when paying by credit

    I would hope that since the store knows that you purchased it either by remembering you or you proving to them with your credit card statement that they could help you with a dummy receipt.

    Be firm

    I bought mine at a store called meijer's and had lost my receipt. After seeing a copy of my cancelled check they rang up the pool and faxed it to intex from their store.

    It's worth the try

    Sounds like the store that you bought it at doesn't care about their customers


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If it is new contact the maker and let them speak to the dealer on your behalf

If it is used then your local city council office has a department for enforcing trading standards.

It must have come with some form of warranty unless you signed a paper saying "Bought as seen"

Posted on Jul 19, 2009

  • Tom
    Tom Jul 30, 2009

    Ring your credit card company tell them that you have been sold goods that are "Not of Merchantable Quality" and that you are getting no response from the seller

    Tell them that you are boxing the pump up and sending it back to them and want a full refund on the transaction

    That should make them either get you satisfaction from the seller or they by law have to refund the cash



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