Question about Kenmore Elite 45986 Front Load Washer
How do you know if the "shock absorbers" are in good shape or wearing out?
My wife is concerned that our 3 yr. old Kenmore Elite Smartwash Quietpak9 HE4t has been making progressively more noise during the rinse and spin cycles. It is on a level ceramic tile floor, on top of the matching base that raises it about a foot. I removed the front panel of the base, all ok there exept for some dust bunnies. I removed the front bottom panel of the machine that is held on with three t20 screws, to expose the motor compartment. All seems to be in good order. There are two large gauge springs, one on either side of the tub, which hold the tub up to the top of the frame. the bottom of the tub is supported by four shock absorber-type struts. They all seem to be connected properly, but I have no idea how to test if they still provide the proper amount of resistance.
Thanks for any advice.
A lot of people convince themselves that the shock absorbers are causing the problem, but that is rarely the case. if you remove one of them, you will find that they are actually two pieces, and only provide some compression cushioning as the barrel moves around. a little bit of grease might help them a little. Do make sure that they are all connected and positively secured in place, as they sometimes look connected correctly but actually aren't, which can cause problems.
In my experience the problem is that the base, over time, begins to amplify the vibrations of the machine. It is after all, a top-heavy setup. Try putting the machine directly on the floor and see if that does the trick (get help, it's heavy)
Posted on Jul 19, 2009
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Posted on Jan 02, 2017
"F02" is a Long Drain error. This is an indication that there's an obstruction somewhere in the drainage system. Most commonly, the drain pump reservoir needs to be checked and cleaned. The access screws are on the bottom front edge of the lower toe panel directly below the door. You may need to prop up the two front feet of the washer to access them (a 2x4 works well for this). The following link explains:
It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:
Replacements can be purchased online at any of the following websites:
Prices vary between these sites, so shop and compare.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
Posted on Mar 02, 2010
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