My telkom landline has been down for nearly a month. When i take it up with telkom they tell me a technician is looking into the problem. I hace had no satisfacation.

We are FIXYA dot com. We are not Telkom. How can you NOT know where you are posting to!!

Phone them for balance enquiries, they are don't to discuss on a website with 11 MILLION annual viewers. You can also get your balance via text message.

The easiest means of obtaining account balances, says Telkom, is via its balance enquiry SMS system. Customers should send an SMS with their 10-digit Telkom landline telephone number, followed by a space and the account-holder's ID number, from a mobile phone to 012 321 0210.
Feb 4, 2014

Telkom warns of billing delay - ITWeb

ITWeb https://www.itweb.co.za > Telecoms

Telkom Landline Balance Check

Network Bees https://networkbees.com > telkom-landline-balance-ch...
Check Telkom Landline Balance · Open Messages on your phone and create a new message. · Type in your 10 digit Telkom landline number + your ID number. · Send the ...

Please contact Telkom for assistance.

FIXYA has no access to Telkom accounts or services.

Links to Telkom below:

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/

https://secure.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat

If you use Telkom, here are links to Telkcom.

FIXYA is not Telkom.

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/


https://secure.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat

Get Help Telkom

Contact Telkom for assistance, please.

FIXYA is not connect to Telkom.

https://secure.telkom.co.za/today/help/personal/faq/when-it-best-contact-telkom-customer-care-call-centre/ Get Help Telkom

FIXYA unpaid volunteers answer questions for free through the internet. FIXYA is not connected to Telkom.

Not sure what you can do in your country, but here in the United States there are other ways to get landline service, so it is difficult to solve your problem. Perhaps use cell phone service instead, however, I understand that may not be acceptable to you.

Hello, Janine -

The voice mail and message service for your landline phone is provided by your landline service provider. If you did not receive a printed booklet directions for your landline phone service, I suggest you call your landline telephone service provider Customer Service number (Telkom) and ask for one.

From the Telkom web site, this looks like the number to call:
10210

Best wishes

change providers if you are unhappy with service... and don't pay any further bills