Question about DCS (WOTD-227) Double Oven
I have a DCS double oven (model #WOS-230-SS). The Vacuum Flourescent Display has dimmed & needs to be replaced. However, calls to DCS (Fisher & Paykel) have resulted in conflicting advice for the part. First, I was told to order Part #211696 "Electronic Oven Control, Double" for $87.07. A different rep said to order part #239889 "Kit, Control Sys, WOS-230BK/SS" (changed from part #219135) for $257.01.
Without a consistent answer form DCS, I don;t know which part to get. Can anyone advise the exact part number?
I just did this same repair...same part number as above (Part #211696 "Electronic Oven Control, Double).
to install you have to remove two screws on the top of the display section of the oven, as well as several screws on the bottom of it, and the screws holding the close pin/temperature probe socket.
Then you can pull off the whole top section (slowly) and remove the two connectors to the existing control unit.
Then release the ribbon cable connected to the control unit on the inside of the top section (press the two small pins inward and slide up the small front section of the black socket to release the ribbon connector.
Unscrew the old control panel, screw in the new one, connect the ribbon, and then reverse removal steps. Easy!
Posted on Jan 21, 2010
Thanks Folks... saved me some $$$ on my DCS-WO-227BK !
Part ordered direct cost $87 vs. part ($140) + labor ($125) from service agency.
Turn off power (50 amp circuit switch in electical panel), removed some screws and replaced part #211696 (DCS EOC DOUBLE DSP) as outlined by duder999.
Posted on Jun 30, 2010
I have replaced the display (Part No. 211708) three times on two ovens (Model No. WO-127). duder999 correctly describes the replacement process. I would add that you must be carful not to accidently damage the repaired display - buy an anti-static wristband and follow the instructions for use. You must first call Fisher & Paykel (949-790-8900 OR 888-936-7872) to receive a pre-paid Fed Ex return label to return the EOC display to the company for repair because replacement parts are no longer available. Current cost is $125.
Posted on Sep 22, 2014
The above solutions are not possible. Apparently, the part is no longer available. I have been told that the only fix is to have my part re-built.
Posted on Dec 27, 2013
The infomation given for replacing the display was very helpfull. I have a single oven that is a little diferent than the twin. There is 3 plugs to remove. To remove the ribben connector you must bend away the connectoe from the ribben. To do this you will find two little tabs which will open the connector. You will find 2 screws on top of the panel and two on the bottom. You will find 5 screws that holds the pannel to the oven. You must remove them. The part No for the single oven is #211708 (DCS EOC SINGLE DSP. The price was 113.70 which includes shipping and tax.
Posted on Sep 01, 2012
I just want to add to others in my thanks for this fix. There was some confusion over the summer as to the availability of this part (as communicated through an authorized service provider). However, I contacted F&P directly, got the part within days, and fixed it myself. Just a minor issue - initially the display wasn't right - and I went back and unseated then reseated the ribbon cable and it worked.
Posted on Aug 30, 2012
just call fisher paykal, ask for part #211696. anyone can do it as I have just done....thanks to expert advice of duder999. super super easy. just try to avoid static electricity. takes less than 5 min. I have no mechanical ability whatsoever.
Posted on Nov 30, 2011
I have the same problem with my DCS double oven (4 years old) After reading this forum, I contacted DCS and they were very helpful in correcting the problem. I told them the part number ( #211696) I only knew this after reading the above posts.....Thank You Guys. I ordered and received the part, installed it, It was easy and thanks duder999 for your instructions on here's how. From what I read, I will be back doing this again in a couple of years. Thanks again to all.
Posted on May 24, 2010
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Posted on Jan 02, 2017
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