Question about Samsung Prostar 816 Phone

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Phones won't ring

We had a power outage at our office last night and now only one phone in the office rings. Also, phones that won't ring will not automatically answer the line of the incoming call.

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  • Anonymous Feb 13, 2008

    I have the same problem with the phones in our office. The display phone at my desk is the only phone in the office that rings. We need each phone to ring because our office has people working upstairs and they cannot hear the phone downstairs when it rings. This has been a problem for several months and I have tried reading the user's manual in order to fix the problem but have not come up with a solution.



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Your memory battery on your telephone system is bad. when power is lost , so is the programming. to fix this , you must go into system programming. From any phone, without picking up the handset. Press #20 Dial 12341, Press #. Press # again and dial 62, Press Line 1 and then press the button of each stn you want to ring ,( The display will show 1 if you press stn 1 and so on.) program each line the same way.

Posted on Mar 05, 2008


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