Question about Kirby Ultimate G Bagged Upright Vacuum

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The outblow is OK but the suction is very low in both positions

It does not pick up small growels like sand. I can not find anything that blocks the suktion

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  • 97 Answers

Try changing the belt or changing the bag

Posted on Jul 19, 2009

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My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This...


Hi there,

Sorry to hear you're having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY

If you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

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It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

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1 Answer

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It's probably your belt. It could be broken or stretched. If broken or stretched, the roller won't spin very well, if at all. Another possibility is that there may be debris blocking suction near the roller. Hope this helps.

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Vac wont pull/**** anything while we try to vac floor,


Hello RonD30,
If you are getting suction thru the hose and not from the bottom section.. you have a clog somewhere inline with the base area... If you have access to a shop vac ... unplug the Hoover, open up the base and remove the beater bar /belt assembly.. then hold the shop vac nozzle on the point of entry to where the Hoover pulls the debris into the dirt compartment. I am fairly certain you have a clog somewhere in that ducting.. Stubborn ones may need a little motivation.. so you may be able to get an electricians snake or metal coat hanger bent to release the jam..
Hope that helps..
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check the filter gauze on the unsud of vack where bag is if this is blocke you will not have vacuum as there will not be ventilation thro this filter should be able to feel blow of air from this vent when vacuuming up hope this helps good luck from uk !

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No suction when carpet cleaning. Also won't stand upright


Its possible that it may be blocked in the foot of the vaccum. try going through your instruction manual to locate details on how to disassemble the suction brush and connecting ducts. If you dont have one then use this link to download it. http://ubermanuals.com/node/1870

Let me know how you got on


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Dyson dc07 suction when upright but no suction when tilted in operate position


Not sure if this will definitely fix the problem.......but here goes for anyone with the same problem....spoke to Dyson helpdesk today following some online research i did yesterday. The 'internet' view is that there is a design fault with the cyclone chamber of the DC07 and that older models need it replaced. Mine is a 2003 model and Dyson asked me if there was a Number 1 stamped on the back of the cyclone housing near where the air duct connects to the hoover body....there wasn't. They then said they would send out a new cyclone chamber free of charge (I bought my model as reconditioned in 2007 from an approved Dyson dealer, so no Dyson warranty) suggesting they are aware of a problem. Advice on another site by someone who was also sent a new cyclone is that the holes in the early cyclones were too small and got easily clogged. I'm now waiting for my new part and will see if that fixes it.
very strange though - my old DC01 was a far better model from what I have seen so far of the DC07 - they seem to have gone backwards in design & reliability.
Very impressed with the service from their helpdesk though - they put other companies to shame with their speed of answering the phone and the ability to actually talk to someone not just a series of automated menus - well done Dyson for that at least - I'll reserve judgement on the DC07!!!.

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