Question about Viking 42 in Built In Professional Integrated Side by Side Refrigerator - VISB423

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42" SxS Viking Not making ice

While I was out of town, a friend of mine put some food in my freezer. When I got back, I realized she didn't close the freezer door completely. I dumped the ice in the bucket and now it is not making ice. Can you please help?
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My son left the freezer door ajar one morning; by the end of the day, the heat exchanger turn into a block of ice (in trying to cool the space, the compressor was on all day and freezes up the moisture in the air on the heat exchanger).

I had to turn off the fridge, de-install rear panel to gain access to the exchanger, and pour hot water on the ice to hasten the melting process (use lots of towels). Next step was clean up and turn the fridge back on. all was fine.

Posted on Feb 26, 2013

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You may have to unplug the the unit and thaw it out with a hair drier,and get everything dry.Then close it up and set the temp,and plug it in.It will take a while before it will start producing ice again normally.If I can help,let me know.

Posted on Aug 20, 2009

  • Ronny Bennett Sr.
    Ronny Bennett Sr. Aug 20, 2009

    You may have to unplug the the unit and thaw it out with a hair drier,and get everything dry.Then close it up and set the temp,and plug it in.It will take a while before it will start producing ice again normally.If I can help,let me know.

  • Ronny Bennett Sr.
    Ronny Bennett Sr. Aug 20, 2009

    You may have to unplug the the unit and thaw it out with a hair drier,and get everything dry.Then close it up and set the temp,and plug it in.It will take a while before it will start producing ice again normally.If I can help,let me know.

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Most modern freezers don't need to be defrosted, but should be washed out and cleaned periodically. Following are steps for defrosting freezers that need it -generally when ice builds up to a thickness between 1/4 inch and 1/2 inch.

  1. Step 1 Turn the freezer off. Controls may be inside the refrigerator.
  2. Step 2 Remove all food from the freezer and store in an ice chest while you are defrosting.
  3. Step 3 Remove ice in the freezer compartment. This can be done by: a) letting the freezer door stand open until ice melts; b) putting a pan of hot water in the freezer compartment and closing the door, then checking for melting ice and reheating the water every 10 to 15 minutes; c) using a hair dryer by aiming warm air at ice in freezer until it melts.
  4. Step 4 Pick up ice and water as it melts with a dishcloth or sponge and deposit into sink.
  5. Step 5 Use a sponge or dishcloth and a bowl of warm water to thoroughly wipe out inside of freezer once the freezer is cleared of ice.
  6. Step 6 Turn the freezer back on, close the door and let run for 10 to 15 minutes before returning food to the freezer.
  7. Step 7 Put food back into freezer and close the door.
You can also look at the Video :-

http://www.videojug.com/film/how-to-defrost-a-freezer

Hope i helped you.

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