Question about HP Designjet T610 24-in printer InkJet

2 Answers

HP T610 21:13 ERROR - THE SERVICE STATION DOESN'T MOVE ANYMORE IT'S JAMS

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 96 Answers

There can be three solutions to this problem. replace your service station, replace the print mech pca, replace the main pca in that order. hopefully you can get this on the first repair (service station). this can become expensive. let me know if this helps.

Posted on Oct 01, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 20 Answers

Replace service station
if not then printmech

Posted on Sep 11, 2009

Ad

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

POCBM
  • 121 Answers

SOURCE: HP 2500C Pro Series Color Ink Jet with Error Code 432

The problem is with the service station. This is the unit that the carrier "Parks itself" over when it is not printing. It cleans the print heads and collects excess ink. It also fills up with ink. and the ink dries in a big blob.
If the motor is good, if it was working it likely is, The SS probrably got jammed in the move.
Try this:
If you can move the carrier to the left with power off do so.
If not turn machine on and while carrier is to the left unplug the machine.
You need the carrier to the left to expose the SS.
Open the cover as if you were changing printheads.
Look straight down. your looking at the service station.
A shaft with wipers and a gear at one end should turn. A little resistance but jam if alot of ink is caked in the bottom of the unit.
You can clean some of this in from the top and see if the SS frees up as a test at least.
The service station can be removed if required. You need to remove the right cover from the machine.
There are three screws that you should see looking down at the SS from the top They have numbers next to them I beleive, holding the SS in. Everything that moves should move freely.
Hope this Helps Good Luck

Posted on Mar 11, 2009

  • 217 Answers

SOURCE: hp designjet z6100 error code 21 : 13

Service Station error. Switch the power OFF from the back of the Printer and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station. If the System Error continues, replace the Service Station. If the System Error continues, replace the PrintMech PCA

Posted on Jul 29, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP Designjet T790 report "Error 21.2.:13, restart, if problem persists call support" i restarted but still can't print. Can you help me? Thanks


This is a service station error. One of the more common causes I have come across is a piece of paper or foreign object jammed in the service station. It is located on the right hand side of the carriage. Unplug the plotter. Plug it in and the minute that you hear the print head move, unplug the power. Then open the window, move the head out of the way and look for a foreign object stuck in the service station.

May 15, 2015 | HP Designjet T790 44-In Postscript...

1 Answer

Hi, I`ve recently posted a question about how to clean the waste ink reservoir. Waiting for the answer, finally I made the job and could clean it.Unfortunately, tto acces to the mentiones pad, you hav


this error indicates service station is not function properly, if you able to open the service station open and clean it re fix again 100% work.

other wise once you contact hp service center....

Dec 30, 2013 | HEWLETT-PACKARD Photosmart B209 InkJet...

1 Answer

I can not manually move the printer carriage on my HP Photosmart B210e printer


Might be service station jammed.Service station work is to clean the print heads,stores spitting ink init as we as capping the print heads to protect from the nozzle drying..After switching off the machine service station capping the print heads and arrest the carriage assm for protecting the print heads, in this condition carraige assm wont come out until its released by service station. Its required expert to release the service station, if you force to pull it will damages the print heads.. You justify what you can do for this issue...If you are capable do it...But care fully

Jan 09, 2012 | HP OfficeJet Office Equipment & Supplies

2 Answers

86:01 error in designjet 500 plus Paper jam...


System Error: 86:01
Problem Description: Carriage-Axis shutdown.
Corrective Action:
If this error code appeared but was NOT caused by a paper jam, then try the following:
  • Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
  • The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly
  • Perform the Carriage Movement test

Aug 26, 2011 | HP DESIGNJET 500 InkJet Plotter Printer

1 Answer

My printer reports a 86.01 error which seems to associated with a paper jam. I have opened it to clear the jam yet there is no paper jammed on the printer. This printer cannot load the roll paper for...


The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. Or the service station is defective or the carriage belt is broken and the carriage can't move.

May 18, 2011 | HP DesignJet 500 InkJet Printer

2 Answers

HP PSC 2355 try to print a document and receive an error "Print cartridge carriage is stalled " "Open door, clear carriage jam, and then press OK to continue." I tried this and there is...


Hello,
This can be said as a bit complicated problem. This problem is exhibited by the printer when the cartridge carriage mechanism is getting stuck at some end. I should advice that you make sure that the SS ( Service Station ) of the printer is not jammed / clogged. If yes, try cleaning it. It is also caused when the motor is malfunctions and tries to move the carriage beyond the path that it should go.
It is best recommended that you consult an authorized HP Service person for the solution of this issue.
Thank you.

Mar 06, 2011 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

21.13


For tech guys only :Open right side door, check any obstruction in service station while moving.Check service station connection, re-fix once again.. checkRemove service station, remove motors, clean entire service station with water, ensure that entire ink should be washed out allow it for dry, apply grease to the moving parts, fix it back, check...( cleaning service station is very dirty work be prepare for that). check.. Replace service station...

Dec 02, 2010 | HP Designjet T1100ps Printer

1 Answer

Hp designjet 500 plus


Problem Description: Carriage-Axis shutdown. Corrective Action: If this error code appeared but was NOT caused by a paper jam, then try the following:
1) Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
2) The Carriage is bumping into the Service Station. If the carriage
is stuck at the right hand side of the Printer and cannot be moved
out to the center of the Print Platen it is because the Service
Station cannot uncap the Printheads. In this case replace the
Service Station/Aerosol Fan Assembly
3) Perform the Carriage Movement test

Aug 19, 2009 | HP DesignJet 500 InkJet Printer

1 Answer

HP 2500C Pro Series Color Ink Jet with Error Code 432


The problem is with the service station. This is the unit that the carrier "Parks itself" over when it is not printing. It cleans the print heads and collects excess ink. It also fills up with ink. and the ink dries in a big blob.
If the motor is good, if it was working it likely is, The SS probrably got jammed in the move.
Try this:
If you can move the carrier to the left with power off do so.
If not turn machine on and while carrier is to the left unplug the machine.
You need the carrier to the left to expose the SS.
Open the cover as if you were changing printheads.
Look straight down. your looking at the service station.
A shaft with wipers and a gear at one end should turn. A little resistance but jam if alot of ink is caked in the bottom of the unit.
You can clean some of this in from the top and see if the SS frees up as a test at least.
The service station can be removed if required. You need to remove the right cover from the machine.
There are three screws that you should see looking down at the SS from the top They have numbers next to them I beleive, holding the SS in. Everything that moves should move freely.
Hope this Helps Good Luck

Feb 27, 2009 | HP DeskJet 2500C Pro InkJet Printer

1 Answer

HP Officejet 7310 carriage jam


I'll start by explaining some of the components you need to understand to troubleshoot the carriage system.

The Carriage is the thing the cartridges are mounted in, it slides on the carriage rail, the bushings in most newer carriages are made of plastic, (or maybe it would actually be called a polymer, or composite material). The bushings are the pieces that wrap around the carriage rail.

The carriage rail is a shiny round rod that the carriage rides on, it is driven across the rod by the carriage belt, by the carriage motor, at the opposite end of the belt there is an idler pulley, ".

In a HP printer the device where the carriage parks, (sits at), when the machine is not printing is called the service station, it is responsible for cleaning the print heads, and for capping the heads when you are not printing, (so they won't dry up). The bottom of the service station is the "Spittoon Base", ink is spayed into the base before printing to prime the heads, there is an absorbent pad in the base to soak up the ink. Note that the pad does not always soak up all the ink, so if you tilt an HP printer you can spill the ink out of the service station, (especially if it is a heavily used printer). The piece that moves back and forth in the service station is the "Sled", it was wipers to clean the heads on it, and the caps that keep the heads from drying out are also part of this assembly. The sled is moved back and forth before the carriage leaves the service statio to wipe the heads, this happens after the heads are primed, then the carriage is moved off the service station and the sled is again moved back and forth to clean the wipers.

The encoder strip is a plastic timing fence that looks clear at first glance, but has black lines painted on it. The strip is threaded through an optical sensor on the back of the carriage.

When the printer initializes the carriage has to leave the service station, or, if the machine was powered off when the carriage was somewhere else, whatever spot it is sitting in, and travel the way to the other side of the printer, and then return to it's home position which is the service station.

When the carriage reaches the side of the printer away from the service station it sets that as a reference, then it counts lines on the encoder strip as it travels home, if it doesn't see enough lines before it gets all the way to the other side and can't move any more then the printer decides the carriage must have something blocking it.

Sometimes a service station will fail in a way where the sled does not retract fully, if that failure happens when the carriage is parked then the carriage will usually not be able to leave the service station. If the service station binds when the carriage is off of the station, then the station may not be able to move all the way to that side, and will detect a carriage jam. When the service station binds you might hear a grinding noise as it's motor tries to drive the sled back and forth.

If the encoder strip is dirty the printer may not see all the lines and detect an error, often when the strip is dirty the carriage will move too fast and slam to one side of the printer.

I use water to clean the encoder strips in HP printers, water works well on water based inks, if your printer uses ink with another base you might use alcohol, but "ONLY" if the ink is not water based.

One end of the encoder strip is attached to a spring mount, if you wipe the strip starting at the end that is attached to the frame, and wipe only towards the spring mount, then the strip will stay attached to the printer.

A dry carriage rail will cause the carriage to bind, if the carriage does not move fast enough a carriage jam will be detected. Some newer HP printers use grease on the carriage rail, many models use a liquid lubricant, Use "ONLY" light synthetic or silicone based lubricants on printers that use a liquid lubricant, Petroleoum based products may melt the plastic bushings and ruin the carriage. (YES, Petroleoum based means WD-40)

some HP printers have a timing disc on the service station, and if the service station binds, or the timing sensor fails they report a carriage jam, but as far as I've seen that jam always occurs before the carriage moves.
You can use a synthetic lubricant on the carriage rail :hope this helps

Jan 09, 2009 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP Designjet T610 24-in printer InkJet Logo

5,227 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...