Question about Ariston Technologies AWD120 13 lb. Washer / Dryer Combo

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Door latch broken

I have the same problem - door wouldn't open because the handle broke. We were able to manually release the door. A piece of plastic broke off the latch on the door. Where can we find parts?

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  • austin_mille Jul 20, 2009

    We are in the States. How did this washer/dryer end up in the U.S. - it seems to be only found in the U.K. None of the businesses service this machine.

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Look in yellow pages if you are in the U/K, and ring Hotpoint service, who are the service agents for Ariston.
Please rate my solution.
Thanks.

Posted on Jul 19, 2009

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Have a Ariston 120 awd, latch is broken, looks like I need a whole new door, where can I find one. Also quit heating on dry cycle, whats the most common problem. Thank bill

Posted on Jul 28, 2009

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Posted on Jan 02, 2017

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There are two springs, the latch, and the plastic piece that brings it all together. The smaller spring is the key, call it the L spring. It is shaped like an L and goes around the ends of the latch. The other spring is the larger and straight and goes around the tops of the plastic piece. The straight spring goes in with the crossbar facing on the outside of the washer. The latch with the L spring fits in between the plastic crossbar with the U shaped end pressing against the latches inside bar. The antenna of the L spring needs to wrap around the plastic bar and fit inside the straight spring bar. This applies pressure on the latch to stay closed. When the handle is pulled, it releases the pressure and allows you to open the door. The Metal bar is used to hold all the pieces together and once you have the alignment right, put it back into the door with the straight spring antenna tucked in the spots on the door, as well as the metal bar ends. Screw in the two spots that holds the assembly in place and you will be set. The door should open and shut easily.

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Amana Dishwasher Mod. ADB1500AWQ, Door won't open.


HI,

Please check whether the plastic pins are broken.

I removed the inner door panel and found the handle broken. It has integrally molded plastic pins that provide a pivot for the handle to push against the release assembly. These were broken off. Also noticed that there were some small fingers molded on the back of the switch panel that were snapped off. I'm not sure what these are for and I can't see how they are needed for the latch operation. My hunch is that they aid in positioning the handle during factory assembly. I'm NOT going to buy a new switch panel to replace these!

I don't know why the handle broke but it did so in stages. I think one pin broke, and then everything else broke because of added misalignment and stress. The good news: a new handle only costs about $10 and I'll have it in a couple of days. Thanks

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If your handle is completely off of the door you can look up under the little plastic cover (that hides the handle) and see the slot on the right side that the release handle inserts into. You need to stick the lever into that slot, and angle it down about 30 degrees from horizontal to get under the latch mechanism, which unlocks the hatch if you pry it upwards.

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Getting a small plastic piece out of a door


If the piece is jammed (locked) in the door latch assembly, there is a manual release that you can use to open the door latch to see if the piece will come from free. The following link advises:

http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

This may require two people. One to pull on the manual release, while the other works on retrieving the broken piece from the door latch.

Another method may be to remove the door latch assembly so you can easily manipulate it outside the machine. This link explains how to remove the door latch assembly:

http://www.fixya.com/support/r587965-door_latch_replacement_fdl_error

Now...if the piece is jammed too far inside the door latch assembly, a last resort would be to replace the latch. I hope it does not come to that, but it may be a last resort. The link provided will give you all the necessary steps to complete this repair, if required.

I hope you find this information helpful. Let me know if you require additional assistance.

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