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Broadband connection problem

I have a Virgin internet modem (NTL Home 250) and a ZyXEL wireless router. I can receive the internet directly through the modem, but when I try to get it through the router (even with a cable, not wirelessly), I can't. I thought I'd filled in all the fields right when I was configuring the router, but now I feel I couldn't have done, but I don't know what's wrong.

Any help you give me would be very useful.

NB I don't really know much about computing, so I'm not going to understand anything too technical.


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I do not have this hardware however from the internet I see a simple recommendation -- get the modem working with a direct connected computer. Then power off the modem and connect the wireless router also powered off. Then power on the modem, then power on the router. Inidications are that this will result in a functioning router.

for general wireless security see

Posted on Dec 07, 2007


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