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THIS IS A DELL BLUETOOTH KEYBOARD AND MOUSE THE KEYBOARD AND MOUSE ARE NOT WORKING THE COMPUTER IS NOW STUCK IN THE PASSWORD LOGIN SCREEN. TURNED BOTH DEVICES ON AND OF AND PRESSED BUTTON AT THE BOTTOM SEVERAL TIMES ALOS REMOVED AND REPLACED BATTERIES IN BOTH

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I know this situation will be tough to deal with.
How ever there is a solution, we need to understand the connectivity procedure or pairing. It is just not pressing the button.
Please follow the link below

http://support.euro.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=6DD2496CFCDC3527E040AE0AB5E1721F&docid=332350

take the connectivity part of it alone and follow, once you enter windows, try to repeat it with the instructions in the link i have given .

Posted on Jul 19, 2009

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Posted on Jan 02, 2017

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