Question about Verbatim VER95327 USB Hard Drive

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My external hard drive wil not work

My external hardrive powers up and i can feel it running, windows knows it's there but it will not show up in my computer. i cannot access this drive at all. is there a fix for that?

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Hi there are several fixes for this issues depending on the cause.

As you've identified it's spinning up we can likely rule out power problems. When you state windows knows it's there I assume you're either making reference to seeing the installing device notification or see the drive in device manager. If I'm correct, then your next step is the see if the drive itself shows up in Disk Management, which is in the same MMC console as the Device manager.(For reference: right click My Computer and Click manage to access the MMC).

If the drive shows up in Disk Managment, then the drive is likely working and the issue is a logical issue with the partition(s) or drive letters on it. If this is the case there are some good inexpensive ways to retrieve the data so you can reformat the drive and get it up and running again.

If the drive doesn't show up in disk management, then it is the enclosure circuitry not the drive windows is acknowledging and you have either a failed enclosure or drive.

If it is a logical issue comment back telling me and I will give you some options for resolving that issue. If it is a hardware issue, take the enclosure to your local PC shop and have the techs there move the Hard drive into a new enclosure and test it. If this works, buy the enclosure and you're on your way. If this fails let me know the steps you've taken and your location, I can refer you to a pro in your region who can attempt a data recovery on the dead drive.

Hope this helps FixYa,


Posted on Jul 19, 2009


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