Question about Sony DCR-HC38 Mini DV Digital Camcorder

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Tape holder will not close

Tape holder will not remain closed (needs weight/force to stay in shut position) or lower self into camera. Camera says to reattach power source and flashes c:32:11. I tried all things manual suggested surrounding this warning display, but have the added issue of it not closing.  I tried other suggestion posted for similar issue to no avail as well.

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  • anafilippo Sep 01, 2009

    Still have not. Am considering biting the bucks to send it in and be fixed.

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I am no longer a Sony product fan - this is the most unacceptable performance of any of their prodducts I have ever attempted to use. I have NEVER been able to record ANYTHING with this. The very first cassette - gave me the 'moisture' flashing symbol, and the cassette would not eject. Then after reading a recommendation on this board, I removed and reinstalled the battery a couple of times and the cassette finally popped out - now it won't accept the cassette and close - PLUS will not accept my normal NPfh30 battery and keeps telling me to reattach the power source. and after nummerous tires and camera resets, tried the NPFH100 battery and it tells me that I can not use this battery in the camera. I still get a C:32:11 code and so far this is a non-functional - malfunctioning POS

Posted on Nov 27, 2009

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How did you fix it

Posted on Aug 08, 2009

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Posted on Jan 02, 2017

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