Question about Singer CE-100 Futura Computerized Sewing Machine

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Design is ready, when green light is pressed nothing happens

I have Futura CE 100 embroidery machine all is good until after the design is transmitted to machine, carriage moved to start first stitch but once you press the green light to start stitching nothing happens, it will not start. I do not get any error message either...Help!

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I have had good luck contacting the Singer peoplee themselves. Sometimes it takes a couple of days for them to respond. But, if that doesn't help try this.

Can you go forward a few stitches annd then start?
If not, try condensing your design by 1-2%. This was recommended to me by Singer when I had part of a design that wouldn't stitch out. It did the same as your whole design. I tend to think it is the digitizer, not the machine in my instance. Have you tried another design by a different digitizer?
Hope this helps.

Posted on Aug 06, 2009

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Posted on Jan 02, 2017

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Had the same problem. Singer rep. solved this mystery in just min. after talking to her.
You can call singer company at 1-800-4SINGER. It will take a long time to get through, but they can talk you thru to resolve this matter. Or just visit singerco.com and go to F&Q section, #7 question.
Or you can email talktous@singerco.com (that's talk to us @ ...)
They answered my email the same day!
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Please give me more info in order to help you. Are you trying to use the embroidery unit? If yes, did you send a design to the machine via your computer?

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