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Carriage Jam error with HP C6280 All-In-One

Every time I initialize the printer, I'm receiving a carriage jam error. I've tried cleaning the encoder strip with alcohol, and it's still giving me the same error. What else should I try to fix this problem?

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I have tiis problem; the drive belt that moves the carriage came off.

Posted on Oct 11, 2009

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Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

Anu

Posted on Jul 20, 2009

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Why do i have a false jam reading?


I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages


Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam

Jul 02, 2014 | HP Photosmart C6280 Printer

1 Answer

Encoder strip


will u clean paper feeder assembly, paper sensor ? will not ? clean paper sensor its a bottom of paper fee. assy

try other things.. change u r paper feeder assy.

change u r head carriage assy. cable. it has 20 pin cable.

change u r head carriage assy...

Sep 17, 2013 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Info printer :E


Any malfunctions its gives error 'E'... Check paper jam, carriage struck, cartridges faulty and service related issues.checking carriage:Switch on the machine check carriage(the unit carrying print heads)moving left & right.. if its not moving, it might be struck in service station(service station located at right end and its allow carriage to rest on it during shut down as well as its cleans the print head nozzles). power the machine pull carriage out gently, don't force it..Clean encoder strip: Encoder is located back side of the carriage and its guides carriage to move properly, if encoder became dirty you will get error message, clean encoder with smooth cotton cloth.

Feb 03, 2012 | HP PSC 1215 All-In-One InkJet Printer

2 Answers

Carriage jam - Turn machine on, get carriage jam message, however the carriage can move freely if moved by hand. If I close and hit enter, carriage sounds like it's moving, then I get the error message...


Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

Jan 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Carriage Jam Error Message


Carriage jam error happens when either the clean station is gummed up and not moving toward the rear properly, or when the encoder strip gets covered with ink or grease. The strip you can clean with water and a Q-tip, the clean station can be cleaned with water, but you have to take the covers off to get to it.

Aug 07, 2009 | HP Photosmart 2710 All-In-One InkJet...

2 Answers

I turned my printer on and it said open door. clear cariage jam then press enter what is that?


Hi and welcome to FixYa,

with the indulgence of mackenzie123...

A 'Carriage Jam" error indicates that the holder of the ink cartridges (called carriage) which includes the print head cannot move or complete its sideways movement. Three (3) possibilities:
  • it is really jammed. Paper debris is blocking its path and therefore must be cleaned;
  • the guide rod / rail has lost / dried up its lubricant and therefore the carriage could not move easily. The guide rod/rail as the name implies is the provides the path of motion;
  • ink smears on the encoder strip. The encoder strip is the long narrow plastic with barcode like markings. This tells the carriage where it is. An ink smear would block the markings and confuses the carriage.
Hope that this be of initial help/idea. Good luck and thank you for using FixYa..

Apr 19, 2009 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Printer keeps saying ''carriage jam error''...


Friends,

The encoder strip may also be dirty, this causes the printer to believe that the carriage moves less than it actually does and tries to compensate by moving the carriage even further - slamming into the left side of the printer as a result.

Carefully leaning the encoder strip with a lint-free cloth wetted with luke warm water (it should not drip!) can fix this problem.

If the carriage stays in the middle of the printer and doesn't move, the carriage drive belt may be broken. Usually this is not replaced so the printer unfortunately has to be scrapped. But contact your local HP support for further advice.

//Al

Mar 07, 2009 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

HP Officejet 7310 carriage jam


I'll start by explaining some of the components you need to understand to troubleshoot the carriage system.

The Carriage is the thing the cartridges are mounted in, it slides on the carriage rail, the bushings in most newer carriages are made of plastic, (or maybe it would actually be called a polymer, or composite material). The bushings are the pieces that wrap around the carriage rail.

The carriage rail is a shiny round rod that the carriage rides on, it is driven across the rod by the carriage belt, by the carriage motor, at the opposite end of the belt there is an idler pulley, ".

In a HP printer the device where the carriage parks, (sits at), when the machine is not printing is called the service station, it is responsible for cleaning the print heads, and for capping the heads when you are not printing, (so they won't dry up). The bottom of the service station is the "Spittoon Base", ink is spayed into the base before printing to prime the heads, there is an absorbent pad in the base to soak up the ink. Note that the pad does not always soak up all the ink, so if you tilt an HP printer you can spill the ink out of the service station, (especially if it is a heavily used printer). The piece that moves back and forth in the service station is the "Sled", it was wipers to clean the heads on it, and the caps that keep the heads from drying out are also part of this assembly. The sled is moved back and forth before the carriage leaves the service statio to wipe the heads, this happens after the heads are primed, then the carriage is moved off the service station and the sled is again moved back and forth to clean the wipers.

The encoder strip is a plastic timing fence that looks clear at first glance, but has black lines painted on it. The strip is threaded through an optical sensor on the back of the carriage.

When the printer initializes the carriage has to leave the service station, or, if the machine was powered off when the carriage was somewhere else, whatever spot it is sitting in, and travel the way to the other side of the printer, and then return to it's home position which is the service station.

When the carriage reaches the side of the printer away from the service station it sets that as a reference, then it counts lines on the encoder strip as it travels home, if it doesn't see enough lines before it gets all the way to the other side and can't move any more then the printer decides the carriage must have something blocking it.

Sometimes a service station will fail in a way where the sled does not retract fully, if that failure happens when the carriage is parked then the carriage will usually not be able to leave the service station. If the service station binds when the carriage is off of the station, then the station may not be able to move all the way to that side, and will detect a carriage jam. When the service station binds you might hear a grinding noise as it's motor tries to drive the sled back and forth.

If the encoder strip is dirty the printer may not see all the lines and detect an error, often when the strip is dirty the carriage will move too fast and slam to one side of the printer.

I use water to clean the encoder strips in HP printers, water works well on water based inks, if your printer uses ink with another base you might use alcohol, but "ONLY" if the ink is not water based.

One end of the encoder strip is attached to a spring mount, if you wipe the strip starting at the end that is attached to the frame, and wipe only towards the spring mount, then the strip will stay attached to the printer.

A dry carriage rail will cause the carriage to bind, if the carriage does not move fast enough a carriage jam will be detected. Some newer HP printers use grease on the carriage rail, many models use a liquid lubricant, Use "ONLY" light synthetic or silicone based lubricants on printers that use a liquid lubricant, Petroleoum based products may melt the plastic bushings and ruin the carriage. (YES, Petroleoum based means WD-40)

some HP printers have a timing disc on the service station, and if the service station binds, or the timing sensor fails they report a carriage jam, but as far as I've seen that jam always occurs before the carriage moves.
You can use a synthetic lubricant on the carriage rail :hope this helps

Jan 09, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Carriage jam


plz resit the cartridge, if the problem persists than you have to send it for repair

Jul 24, 2008 | HP Photosmart 4180 All-in-One Printer

1 Answer

Carriage jam


Try this (it may not work) -
Perform a Semi-full Reset on the unit by following the steps below:
1. Make sure that the unit is on, and disconnect the power cord from the back of the unit.
2. On the unit keypad press the # and the 6 keys simultaneously and hold both keys down while plugging in the power cord.
3. The Semi-full Reset message will appear on the unit display.
Wait until the unit initialization process is complete. The unit will have recovered its original settings.

I've had this error before and had no obvious fault with the carriage (it moved freely and the encoder strip was in place) i managed to clear the error by stripping the printer down and cleaning around the service station area

May 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

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