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My scanner shows, Check the path, and try again when I click the open button for toobox 5

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  • steve hurt Jul 19, 2009

    do you have a 1-800 I could talk with someone

  • steve hurt Jul 19, 2009

    Do you have a 1-800 I could speak with a guru
    Where is the repost button? I see a botton that states Ask Another Expert

  • steve hurt Jul 19, 2009

    I click and open scanner to where I see the following: 1 Canon CanoScan 8600 User Registration

    2 Canon U Notes for Windows Vista

    3 CanoScan 8600F On-screen Manual

    4 CanoScan Toolbox 5.0

    When I click #1 it shows X C:/ProgramFiles/Canon/UEREG/CanoScan8600/UEREG.exe

    The specified path does not exist.

    Check the path, and then try again.

    When I click #2 it shows:Cannot open the file: C:/Program Files/Cannon/U


    When I click #3 it shows: Cannot open the file:C:/Program Files/Canon/U Manual/CANOSCAN


    When I click #4 it shows: C:/Program Files/Canon/Canoscan Toolbox Ver5.0/CSTBox.exe

    The specified path does not exist.

    Check the path and then try again.

    Check what path and where?

  • steve hurt Jul 19, 2009

    This is a flat bed scanner I'm having problems with 8600F Cannon Scanner

  • steve hurt Jul 19, 2009

    Its not a Web/camera I have a problem with...its a flatbed scanner for scanning pictures.Cannon Scanner 8600F

  • steve hurt Jul 19, 2009

    Please tranfer the information that I sent the last expert



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Apparently the software is not installed on your hard drive where it is expected to be. "Path" in this case refers to file locations on your computer not the paper path for a scanner with a document feeder which may be the source of some earlier udnerstandable confusion on this.

If you have the original disk(s) that came with the scanner, you can try to re-install this way. I would sugges that you download the latest and greatest from Canon instead though as the disks that come with these things are almost always out of date. Here is where you can download it from:

If this doesn't help, let me know and we'll dig deeper into it.

Posted on Jul 19, 2009

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Fixya has setup a set of rules for the favour of its users. If any expert is not answering the question for 30 minutes after user giving his comment then the question is transfered to the next expert whose area of expertise is same.
If you wish me to carry out troubleshooting your problem then kindly let me know wether the problem is with webcam or scanner and kindly do let me know the company name and make of your webcam/scanner.
If you don't wish to further troubleshoot your problem with me then kindly comment for the same I'll pass it on to the next expert.

Posted on Jul 19, 2009

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Hi there,

Make sure where you save the scan file, chose the Hard disk drive to save that file... like -
c:\your folder\scanner files

Post back comments for more help...

Good Luck!!


Posted on Jul 19, 2009

  • Mukesh Kumar Jul 19, 2009

    What you want to ask just write it because we do not have permission to make a voice contact.. :)


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1 Answer

I installed vista sp 1 in my hp laptop and philips external harddrive was also plugged in and when i finished installing vista sp1 all folders showed E:\liuuv.scr.. i cant open any folders... all folders...

it seems viruses on your hard drive and the extension of viruses is .scr (it hides all files). Try this tips to un hide your files, you must show the hiden files on you pc by following these steps my computer
2. click on tools
3. click on folder option
4. on the advance setting find the category of hidden files and folder
show choose hidden files and folder
6. click ok

the second step click run (you can find by left click start button )
type cmd
you will be in a command prompt and it will be C:\\
then type the path of your hard drive (for example F:)
after the path show your drive
(for example F:) type attrib -s -h -r -a /s /d
wait until the process finish
now you can see the original file of you with extension file folder not .exe or .scr
you can delete the file with extension .exe and .scr by one left click to the file and press shift and delete button on your keyboard.
don't forget to scan your drive with anti virus

May 23, 2011 | Philips Computers & Internet

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Lines showing all over scan. haven't used scanner in 5 years just reloaded software etc

I have many years repairing Canon scanners so here is my suggestion to you.

First I would go to Canons web site you can google Canon scanners and your model and it should take you right there. Once there download the latest drivers for your scanner and then test your scanner to see if it is working properly again.

Second check your connection to your computer is it a good cable that your connecting up to your computer with.

Lastly since its been sitting for 5 years it maybe that its dirty internally and the photo eye is jerking across its guides as its scanning. You may want to try removing the glass from the scanner and blowing it out with air to make sure the travel path of the scanner lens is moving smoothly.

I hope this helps you out.

Feb 19, 2011 | Canon CanoScan N640P Flatbed Scanner

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Outlook program has refused to open and ask that I check internet for solution

Try to open Outlook in safe mode. Follow thses steps to do it.

1.Click on start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.If outlook is not starting then we have to do a detect and repair. Follow these steps to do that.

Detect and repair.

1.Click on Start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.Go to Help tab in Outlook and select office diagnostics, click on continue and click on Run Diagnostics.

Method 2:

Try to open Outlook without addins.

1.Click on start button and click on Run.
2.Type outlook.exe /a and press enter.

If he can open Outlook in this way, then the third party addins are causing the issue. This can be resolved by
removing the third party addins. Follow these steps to remove third party addins.

1.Open Outlok and click On the Tools menu, click Trust Center, and then click Add-ins.(for Office 2007).
2.In the Add-ins box, identify the add-in that you want to disable and note the Add-in type located in the Type
3.Select the Add-in type in the Manage box and then click Go.
4.clear the check box for the Add-in that you want to disable and then click OK.

  • Method3:

    Press Cntrl+Alt+Delete to open task manager and click on processes. click on outlook.exe and click on End process.
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    Take a back up of pst files and reinstall Outlook . follow these steps to take a backup of pst files.

    1.Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
    2.Click on start button and go to setting and open control panel.
    3.Double-click the Mail icon.
    4.Click Show Profiles.
    5.Click the appropriate profile, and then click Properties.
    6.Click Data Files.
    7.Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal 8.Folders. However,
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  • Oct 05, 2010 | Computers & Internet

    1 Answer

    250 error on documate 510 xerox

    Symptom: When scanning you receive an error 250. Cause: This problem can be caused by several different things but is often a driver or communication problem. Solution: Here are several solutions that can resolve this problem:

    Solution 1 - Check for communication problems

    Using any of the following can cause communication errors:
    • USB hubs
    • Docking stations
    • USB extension cables
    • USB cables longer than 6'
    • Connecting the scanner to one of the computers front USB ports (desktop computer only)
    Connect the scanner directly to a USB port on the back of the computer (or side for notebook computers) using a 6 foot or shorter cable.

    If you still receive the same error message, try a different USB cable.

    Solution 2 - Redetect the scanner with Hidden Devices

    Windows Vista, XP and 2000 users
    1. Disconnect the power and USB cable from the scanner.
    2. Click here and select "Run" or "Open".
    3. The Windows Device Manager will open.
      • Click on the "View" menu then select "Show hidden devices".
    4. Click the "+" next to "Imaging Devices". This will show all Imaging Devices previously and currently connected to the computer.
    5. Right-click on the Visioneer or Xerox scanner name and left click on "Uninstall".
    6. If the scanner is listed more than one time, uninstall ALL occurrences of the scanner.
    7. IF you see "?Other Devices" in the device manager list, click on the "+" to view the list of Other Devices.
    8. Right click then left click on "Uninstall" for each occurrence of the scanner. The scanner may be listed as any of the following:
      • USB Scanner
      • USB Device
      • Unknown Device
      • 1200 DPI Scanner
      • (Your Scanner Model)
      • (any other scanners or cameras listed here that you no longer use)
    9. Click the "+" next to "Universal Serial Bus Controllers".
    10. Right-click every listing of "Unknown Device" and select uninstall.
    11. Once all instances have been removed from device manager, reconnect the power and USB.
    Windows Me and 98 users
    1. Right-click on the "My Computer" icon on your Windows Desktop
    2. Select "Properties" from the list
    3. Click on the "Device Manager" tab
    4. Find "Imaging Devices" and click on the plus (+) next to it to expand the list
    5. Select your scanner, then click on the "Remove" button
    6. IF you see "?Other Devices", click on the plus (+) next to it to expand the list
    7. Select your scanner then click on the "Remove"; button – your scanner may be listed as any of the following:
      • USB Scanner
      • USB Device
      • Unknown Device
      • 1200dpi Scanner
      • (your scanner model)
    8. Close the Device Manager
    9. Unplug the scanner from the computer and from the power
    10. Plug the scanner back in to the computer and power
    Solution 3 - Check for power problems

    If the power for the scanner is plugged into a surge protector, battery backup (UPS), or extension cord, plug the scanner directly to the wall.

    Solution 4 - Check for conflict with other devices

    This error can also be caused by a conflict with another USB device.
    1. Disconnect all USB device from the computer (including the scanner), except for you keyboard and/or mouse
    2. Turn the scanner off
    3. Restart the computer
    4. Once the computer has fully restarted, reconnect and power on the scanner
    5. If the scanner works properly at this time, it means there is a conflict with another device on the computer
    6. It may help to isolate the two items by connecting one of them to a USB add-in card
    Solution 5 - Test the scanner on a different computer

    If possible, you should try the scanner on a different computer. If the scanner works correctly on a different computer, then the problem is environmental and may be related to your chipset. See solution 6 below.

    Solution 6 - Check the computer's chipset

    This problem can also be caused by the computer's chipset. To check the chipset:

    1. Vista, XP and 2000 users: Click here and select "Run" or "Open".
      ME and 98 users: Right click on 'My Computer', select 'Properties' then click the 'Device Manager' tab.
    2. The Windows Device Manager will open.
    3. Click on the plus (+) next to 'Universal Serial Bus Controllers'.
    4. This list will include your computer's chipset.

    5. The follow chipsets are known to have communication problems:
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      • VIA Rev. 5 or later
      • Open HCD
      • ALi
    6. If your chipset is one of those listed above or it is only listed as 'Standard', you can try updating the chipset drivers.
      • Contact your computer's manufacturer for more information.
    7. If the problem persists, you may need to use a USB add-in card.
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    HP Laser Jet 3055 is showing scanner error 6 and Comm. error 386, 232, & 388

    This is due to a hardware failure, the scanner assembly and the formatter board will need to be replaced.

    1. Turn off the all-in-one
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    Jun 14, 2010 | Office Equipment & Supplies

    1 Answer

    My scan button does nothing. How can I scan?


    When you press the "scan" button on the lexmark, the scanner is trying to connect to a specific software program that in this case you may not have installed.

    You will want to try to test the scanner driver directly.
    For windows XP and Vista, try the following.

    1. Open your start menu
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    3. Select "scanners and cameras"
    NOTE: for windows Vista, make sure you are in "classic view" to see scanners and cameras.
    4. Check whether there is the lexmark listed in this window.

    For windows 7, you will need to do something a little different.

    1. Open your start menu
    2. go to All programs
    3. Open "windows Fax and scan"
    4. Click on "new scan".
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    If there is no lexmark, you need to check the lexmark website for drivers. If the lexmark is there, try double clicking the icon to run the scan wizard.



    Mar 31, 2010 | Lexmark X2330 Printer

    1 Answer

    2,178,0 When scanning,

    Try this
    1.Open the CanoScan Toolbox.
    2.Click the Save option.
    3.Put a check in the box that states "Display the Scanner Driver".
    4.Click Scan.
    5.Click the Advanced Mode tab.
    6.Make sure Select Source is set to "Platen".
    7.Click the Preview button at the top left.
    If the error still occurs, then most likely it will be a service issue.

    One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner. If you get no light, then as mentioned before, then it will most likely be a service error.

    Nov 06, 2009 | Canon CanoScan 8400F Flatbed Scanner

    1 Answer

    HP Solution Center -- New Computer

    I removed all the software for HP scanjet 4890 from my pc en and afterwards installed new software (from the internetsite of HP). Then the problem was solved

    Mar 02, 2009 | HP Scanjet 4890 Photo Scanner

    1 Answer

    Xerox Documate 252, just quit working

    The flashing green light has the following meaning:

    • Blinking green: indicates the scanner is waking up from power
    saving and preparing to scan.
    • Steady green: indicates the scanner is ready to scan.

    How to Adjust the Power Save Settings for the DocuMate 252
    1. Right-click on the One Touch icon and choose Show
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    You can also click the scanner icon at the top of the One Touch
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