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Either charger has an issue or new battery is boogus. Check charger output for specs. Subject battery to a few discharge/charge cycles. If charger is definitely good and battery will not charge fully after a few cycles then you have confirmed that new battery is bogus.
You need a 12 Volt AC/ 1 AMP (1000ma) charger. You can use one with a lower ma rating but it will take longer to charge. The factory unit will take 35 hours to fully recharge a totally discharged battery. If you use your car's cigarette lighter it will take 3 hours if you're charging and driving. Good Luck!
My powerpack will not charge at all. I have used the cars charger as well as the typical wall plug in. I have left it plugged in for a week and only get an alarm sound and no power is coming out. Any suggestions would be greatly appreciated.
Your battery is likely damaged from being plugged in for a year. The battery is a sealed lead acid battery inside, probably a 12 or 17AH job. Proper way to store a lead acid battery is to keep in cool dry location, and top off charge each month or two by charging according to manufacturer guidelines.
If you can figure out how to get into the case, you can replace the battery.
You can use any adaptor that supply 12V or more. If you have at least 800ma of current, and 12V or higher it will do the job. Higher voltage rating will charged it much quicker but you have to watch it.
Machine no longer takes a charge. Light remains yellow, if you plug anything in there's not enough power. Any suggestions? Purchased XPower Powerpack 300 Plus from QVC appx. 6 - 8 years ago.
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