Question about SMC (2662W) 802.11b Wireless Adapter

2 Answers

I have three computers. 1. A desk top - hardwired to the DSL Modeum & Wireless router (TRENDnet) 2. A HP Laptop XP wireless connected to internet 3. XP desktop in the next room connected with a wireless (SMC 2662W adapter) We have operated for years with a Belkin router. Recently the DSL modeum kept dropping out requiring it to be rebooted many times a day. AT&T (after sending us a new modeum) determined the Belkin router was the problem. I purchased a new TRENDnet TEW-631BRP router. Now the #3 computer will not connect. It seems to detect the network system, but will not connect. TRENDnet claims the fault is with the SMC wireless adapter. So, how do I configure the SMC adapter to talk to the TRENDnet router so we can access the internet?

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  • 6 more comments 
  • Mike Reed Jul 19, 2009

    I do NOT have the disc, however when going to device manager, I can verify the driver is installed (Date 2002). I have also loaded the recent driver (2004) off the SMC website. When I go to network connections, right click properties, the SMC 2662W V.2 is shown in the Connect Using box. I click configure, and the Device Status says it's working properly. However when I go to view available wireless it finds nothing.

  • Mike Reed Jul 19, 2009

    Read the thread - I'm getting tired of typing

  • Mike Reed Jul 19, 2009

    Okay, here's the information:

    Address Type: Assigned by DHCP

    IP Address 192.168.10.199

    Sunbnet Mask 255.255.255.0

    Default Gateway 192.168.10.1



    I do not know the SSID

    I have set up a Security Code & network name



    I have also located the SMC Driver, Utility disc

    Thanks,

    Mike

  • Mike Reed Jul 19, 2009

    I deleted the driver and reinstalled it using the CD. When I go to choose a wireless network, it finds the network, however when I click on Connect, it says it's unable to connect to the selected network.

  • Mike Reed Jul 19, 2009

    Okay, I did everything. Now it asked for the Network Key (which it has never done before). I entered it (twice), click connect, wait about a minute while the network tries sending data back & forth, then it stops, and the Wireless Network Connection says "Automatic" to the right of the network name. Security Enabled Wireless Network with 5 full green bars. Then it says "to connect to this network, click connect" - I tried it again, same result.

    So, I right click on the Wireless Network Conection as you suggested, and the Status is not available (light grey). It says not connected.

  • Mike Reed Jul 19, 2009

    Okay, I renetered everything again - the only difference this time was at the bottom of the properties box "The key is provided for me automatically" was checked - I unchecked it to match the laptop, and entered a 1 in the Key Index box.



    The two boxes above this: Network Auth. = Open and Data Encription = WEP



    Same results



    And yes, MAC address filtering on the router rings a bell - but I don't remember all this as TRENDnet walked me thru it.

  • Mike Reed Jul 20, 2009

    Jul 19, 2009 - From all the information you are providing, I can sense we are so close to connecting but something somewhere is a-miss and I'm sure it has something to do with security.

    Was the 1 in the Key Index box also the same on the laptop? Yes

    Go to the MAC Address Filter sub-heading - Yes it was enabled - unticked & saved



    Now go to the Basic heading in the menu, Go to the Wireless sub-heading

    Make sure the 802.11 Mode box is set to Mixed and save it. Was already set to Mixed 802.11b



    What does it say in the Security Mode box at the bottom? Is it WEP? Yes



    If so, are you absolutely sure this is the same exact code you are entering in the security code box when you added the network on computer #3? I re-entered the security code, saved, and it comes up with "nothing has changed" so I'm confirmed it's the same code.


    After checking all the above, go back to computer #3, go to the list where it had Security Enabled Wireless Network with its 5 full green bars, and click Connect. IT NOW SAYS CONNECTED!!! AND IT WORKS!!!! AWESOME.

  • Mike Reed Jul 20, 2009

    Fantastic instructions - very clear and easy to follow.
    I have another small item - I guess I need to post it separately.
    Thanks!

×

2 Answers

Hello mactoolsix

Please do the following for me:

  1. Go to the laptop which does work with the wireless router
  2. Turn it on and go to Start > Control Panel > Network Connections > right-click the wireless network connection and click Status, then go to the 2nd tab at the top called Support.
  3. Please give me the details of all the IP addresses shown in that tab
Secondly, are you aware of the correct SSID assigned to the router and its security key?

This will help me troubleshoot further.

Posted on Jul 19, 2009

  • 3 more comments 
  • Anonymous Jul 19, 2009

    Thanks for the info.



    The drivers seem to be installed just fine.



    Are you sure computer #3 is within range of the wireless network and away from any possible interfering objects like microwaves?



    If you're absolutely sure the network name and security code is correct (and any capital letters must be captial and small letters must be small for both the name and code), try this:


    1. Go to the #3 computer that doesn't connect

    2. Go to Start > Control Panel > Network Connections > right-click the wireless network connection and click Properties

    3. Double-click on the Internet Protocol Version 4 on from the list

    4. Ensure both sections are set as Obtain an IP address (DNS server for second section) automatically

    5. Click OK

    6. You should now be back on the Properties page for the wireless connection

    7. Go to the Wireless Networks tab

    8. Delete any from the list (let's start again)

    9. Click Add...

    10. Type in the correct Network Name (using capitals where necessary). Just make sure everything here is filled out exactly as that on the XP laptop (you can open this properties page on the laptop and compare you've filled it in the same way. Fill it all in and click on the Authentication tab.

    11. Untick everything in the Authentication tab

    12. Click OK

    13. You should now be in the window and be able to see your newly added wireless connection in the list as in step 7.

    14. Click Advanced button at the bottom

    15. Set it so it's in Infrastructure mode only

    16. OK everything

    17. Has it connected wirelessly now? To check this, go back to Network Connections in the Control Panel, and see what the status is for the wireless connection. Go into its Properties, Support tab as before, and see if it as automatically acquired the IP addresses as those on your laptop (or similar).

    Let me know how it goes.



    Best regards



    nLinked

  • Anonymous Jul 19, 2009

    Thanks. Try manually adding the network in by following my new steps which I have just provided. The wireless network adapter and drivers are working. The steps I've just provided should work. Please try. Thanks again.

  • Anonymous Jul 19, 2009

    Thanks for your reply.



    We're getting close. It is definately something related to security. When you filled in the details of your network, what did you select for the two drop-down boxes called Network Authentication and Encryption respectively (these are located just above the 2 boxes in which you entered your security key?



    And are you absolutely sure all the details entered here are the exact same as the XP laptop's?



    And if I were to ask you about MAC address filtering enabled on the router, does this ring a bell at all?



    Look forward to your reply



    nLinked

  • Anonymous Jul 19, 2009

    From all the information you are providing, I can sense we are so close to connecting but something somewhere is a-miss and I'm sure it has something to do with security.



    Was the 1 in the Key Index box also the same on the laptop?


    1. As it still doesn't work, open up your Internet browser on the laptop and in the address bar, type in http://192.168.10.1 and press enter.

    2. If asked for a username or password please enter it (same as when you called them up).

    3. Go to the Advanced heading in the menu

    4. Go to the MAC Address Filter sub-heading

    5. Ensure it is disabled (unticked). If enabled, untick and save it.

    6. Now go to the Basic heading in the menu

    7. Go to the Wireless sub-heading

    8. Make sure the 802.11 Mode box is set to Mixed and save it.

    9. What does it say in the Security Mode box at the bottom? Is it WEP? If so, are you absolutely sure this is the same exact code you are entering in the security code box when you added the network on computer #3?

    After checking all the above, go back to computer #3, go to the list where it had Security Enabled Wireless Network with its 5 full green bars, and click Connect. Does it say it needs a code? Does it say it needs a WEP code (or mention the type of code to enter)? Your code should look something like 12345678FA, or it could be a longer one like 456FBCDF123400122225271730. It must not be a word.



    If it still doesn't work after entering the code, go back to the router page, go back to the Wireless subheading, and see if the WEP code is a 64-bit code (like 12345678FA), or a 128-bit WEP code like 456FBCDF123400122225271730. Let me know. It could be that comp #3 doesn't support 128-bit long codes. But let me know all of the above.



    Thanks



    nLinked

  • Anonymous Jul 20, 2009

    I'd delighted to hear it is now working!



    It was indeed to do with the MAC Address Filter being enabled. It was blocking computer #3 as the router didn't recognize comp #3's MAC address. I'm actually quite surprised they told you to enable it as this is not normally the case unless you really need it. You can enable it if you must but you'll have to add comp #3's MAC address into the router's MAC list.



    It has been a pleasure assisting you today.



    Best regards



    nLinked

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  • 19,396 Answers

Hi there .

The SMC 2662W is just a standard wireless adapter , there is not much to configure in there.

You just need to check that the adapter is configured to obtain address automatically , and that the right network key had been entered on the third computer using the SMC 2662W.

An easy way to proceed is by removing the network adapter from Windows installed devices and reinstall it using the driver disk provided with the SMC.
After that all you will have to do is selecting the network and entering the network key when asked by the computer.

Ensure that you have the disk first.
Go to control panel, and locate the installed hardware device list. This can be accessed from System or from Printer and other hardware.
On the Device manager click the right button and chose to remove the SMC 2662W. Say yes if you are asked if to delete driver files from system.
Unplug SMC 2662W, restart computer and restart deriver setup keeping the SMC 2662W, you will be told when to connect the adapter.

If the adapter still does not work after that , then the problem is either the operative system on the third computer or an IP conflict on the network. That will be more difficult to fix.

Posted on Jul 19, 2009

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