Question about HTC Touch Cell Phone (Unlocked) - Soft Black

2 Answers

Screen frozen. Shows 4 horizontal band colors. Top red band has KAIS1*0 SPL-3.56.0000 CPLD-8 THEN GREEN BAND BLUE BAND WHITE BAND has "SERIAL" Have to remove battery to turn off

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  • lrobe74014 Jul 19, 2009

    Att HTC 8925 tilt. Using Vista. I don't know what you mean by Opal or Elf

  • lrobe74014 Jul 20, 2009

    Your analysis was spot on. This is my son's phone and he assumed it was down for the count. Now I am a hero and so are you. Thank you, Lesa

  • lrobe74014 Jul 20, 2009

    Your analysis was spot on. This is my son's phone and he assumed it was down for the count. Now I am a hero and so are you. Thank you, Lesa

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  • Master
  • 813 Answers

You phone is stuck in bootloader mode. It seems that the Operating System of your phone is damaged. You will need to reprogram the ROM i.e reinstall the Windows Mobile on it. Let me know the make and exact model number of your phone and I shall provide you the instructions to reprogram it. The model would be written on a sticker behind the battery compartment. Is it Opal, Vouge or Elf? Also let me know the Operating System that you are using on your computer. Is it Windows XP or VISTA?

Posted on Jul 19, 2009

  • Como P?blico
    Como P?blico Dec 16, 2011

    hello. I have the same problem. My phone is the HTC Touch Diamond 2. Of operating system Windows Vista Starter. Thanks for your help!

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  • HTC Master
  • 13,433 Answers

Seems like your in bootloader mode, what happened before this? what did you do?

The reset button should get it to start up normally unless theres a problem.

Posted on Jul 19, 2009

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1 Answer

Frozen screen with 4 band colors


Your phone is stuck in bootloader mode, it seems that you may need to reinstall your phone OS on your phone.

Go to the HTC site and download your phone's OS files/installer:

http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=2&dl_id=68

Follow the installer's instructions after you've downloaded the needed file.

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Hi
You are stuck in "Bootloader" Mode
there is a detailed topic of discussion here:
http://forum.xda-developers.com/showthread.php?t=423486&highlight=stuck+bootloader

Mike

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try soft reset or is that all it do?

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RED, GREEN, BLUE AND WHITE HORIZONTAL BARS APPEAR ON THE SCREEN...


Remove battery , let sit for 2 miniutes . Re install battery , in proper position , hold on button for a few seconds and this should work ...

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