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Re: Light won't stay purple even when boom closed &...
Depending on the phone... try and remove the current bluetooth device, if there is any. Close the headset. Go to the phone and choose discover, or search. Open the headsetand press and hold the big button. It should then turn purple and should be recognized. The boom should be open when you press the button.
Also make sure the batteryon theheadset is charged before doing this.
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Depending on the phone... try and remove the current bluetooth device. Close the headset. Go to the phone and choose discover, or search. Open the headsetand press and hold the big button. It should then turn purple and should be recognized. After this, it will ask for a passcode.
The purple light will not stay lit as long as the mic boom is closed. Also make sure the batteryon theheadset is charged before doing this.
Depending on the phone... try and remove the currentbluetooth device. Close the headset. Go to the phone and choose discover, or search. Open theheadsetand press and hold the big button. It should then turn purple and should be recognized.
Also make sure thebatteryon theheadset is charged before doing this.
If this doesntwork: Start the search onthe phone, Keep the boom of the mic closed when you press and hold the buttonon the h700. the light should turn purple. After this, open the boom
The passkey will be 0000, four zeros.
I was having trouble with the same thing. The light would flash purple when closed, I opened and it stayed lit only for a second. Give it another second, I found it flashed off then came back on steady for pairing mode.
Make sure the microphone is closed and the BlueTooth is off. Hold the button in until it turns purple. As soon as it does release the button and flip out the microphone. The purple light should stay lit all the time now. That is until the pairing process is done with the phone.
First, CLOSE your boom
Second, Hold the talk button( about 5 secs it should turn to purple color)
Third, DO NOT release the button while opening your boom
Fourth, your BT should be in discover mode( show the steady light not flashing )
Fifth, open your phone bluetooth and search for device. Choose your bluetooth that appeared on the list ( pair code normally "0000" ).
I was having the same problem with my phone. First close the boom on your headset and hold the call button until the light turns purple. This will reset the headset and prepare it to pair up again. Once that is complete try pairing it back with your phone. If it still does not work, you might have to manually connect to the bluetooth headset from there. Go into your trusted devices on your phone. Select the bluetooth device, select connect. Hopefully that works. If not try calling 1-877-motoblu and ask for customer service and see if they can walk you through any other solutions.
It's important to note that the pin has to be entered while the light is still violet. On the phone, begin searching for bluetooth devices. With the boom closed, hold the center button until the light turns violet, then immediately flip the boom open. The phone should immediately find your H700. However, to pair successfully, you must enter the pin (0000) while the light is still violet. If the light goes off, close the boom, enter 0000, and while the phone says processing, hold the center button until the light turns violet and flip the boom open. The light on your H700 will turn blue, then flash rapidly, and your phone should say that it has paired successfully.