Question about Motorola Mobility H700 Wireless Headset

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Light won't stay purple even when boom closed & button held

I'm trying to pair a Motorola H700 Bluetooth with a Palm Pre and:
1. I can't get the Bluetooth into pairing mode,
2. Can't remember the passcode to pair the devices.Please help!

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Depending on the phone... try and remove the current bluetooth device, if there is any. Close the headset. Go to the phone and choose discover, or search. Open the headset and press and hold the big button. It should then turn purple and should be recognized.
The boom should be open when you press the button.

Also make sure the battery on theheadset is charged before doing this.

The passkey will be 0000, four zeros.

Posted on Jul 31, 2009

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1 Answer

H700 bluetooth help


Depending on the phone... try and remove the current bluetooth device. Close the headset. Go to the phone and choose discover, or search. Open the headset and press and hold the big button. It should then turn purple and should be recognized. After this, it will ask for a passcode.

The purple light will not stay lit as long as the mic boom is closed.
Also make sure the battery on theheadset is charged before doing this.

The passkey will be 0000, four zeros.

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1 Answer

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Depending on the phone... try and remove the currentbluetooth device. Close the headset. Go to the phone and choose discover, or search. Open theheadsetand press and hold the big button. It should then turn purple and should be recognized.

Also make sure thebatteryon theheadset is charged before doing this.

If this doesntwork: Start the search onthe phone, Keep the boom of the mic closed when you press and hold the buttonon the h700. the light should turn purple. After this, open the boom

The passkey will be 0000, four zeros.

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On the Blackberry, Go to Options, Bluetooth. Select the blackberry button, Add Device, and search. If search doesn work, try listen. While these are going conduct the following on the Headset:


Close theheadset. Go to the phone and choose discover, or search. Open theheadsetand pressand hold the big button. It should then turn purple and should be recognized.

Also make sure thebatteryon theheadset is charged before doing this.


If this doesntwork: Start the search onthe phone, Keep the boom of the mic closed when you press and hold the buttonon the h700. the light should turn purple. After this, open the boom

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I was having trouble with the same thing. The light would flash purple when closed, I opened and it stayed lit only for a second. Give it another second, I found it flashed off then came back on steady for pairing mode.

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I signed up JUST because this solution worked:

"Hmm this may sound like a stupid solution that doesnt work but what i did is...,

#1 I Held the button to make the violet light go on
#2 when the violet light is on dont just flip the boom mic, flip* the earpiece with it.

*note: when fliping the mic and earpiece, dont open slowly, flip it open fast and keep it there." I do want to note that my passcode was reset to nothing during my 3 months of troubleshooting.

Not going to mess with it.

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5 Steps
First, CLOSE your boom
Second, Hold the talk button( about 5 secs it should turn to purple color)
Third, DO NOT release the button while opening your boom
Fourth, your BT should be in discover mode( show the steady light not flashing )
Fifth, open your phone bluetooth and search for device. Choose your bluetooth that appeared on the list ( pair code normally "0000" ).

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Thank you. I called a 1-800 number for tech support but they told me I had to wait 14 days from the date of purchase before they could help me. Your suggestion was right on the money. Thank you.

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It's important to note that the pin has to be entered while the light is still violet. On the phone, begin searching for bluetooth devices. With the boom closed, hold the center button until the light turns violet, then immediately flip the boom open. The phone should immediately find your H700. However, to pair successfully, you must enter the pin (0000) while the light is still violet. If the light goes off, close the boom, enter 0000, and while the phone says processing, hold the center button until the light turns violet and flip the boom open. The light on your H700 will turn blue, then flash rapidly, and your phone should say that it has paired successfully.

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