Question about HP Officejet Pro L7680 All-In-One Printer

1 Answer

Printer Jammed, now wont work.

This is the second HP L7680 I have had, first one went back under guarantee, with technical problems.

This time it jammed once on a single sheet of A4 plain paper. I carefully removed the jam, but the printer will simply not function. It seems to jam the print heads when it runs from across the surface. It never gets as far as printing, as a single "sweep" of the print heads makes it jam in the middle. I have tried power off, carefully move heads & star again, but still jams.

Its very annoying as is hardly used, and when it is, all i get is problems!

I hope someone can help !

Bill

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Hi there,

The full instructions are located here - 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839319&lc=en&dlc=en&cc=us&lang=en&rule=29041&product=2512009

Post further comments for more help...

Good Luck!!

Thanks

Posted on Jul 19, 2009

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1 Answer

Message "clear paper jam" when there is no jammed paper.


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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00839319&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=2512009
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HI,

here is the document that i want you to follow. On this document, just go gown further and STEP FOUR: OPEN THE TOP COVER AND CLEAR THE JAM.

CLiCK HERE TO GET THE DOCUMENT ==> DOCUMENT

Please let me know the outcome after following the document.

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