Question about HP PhotoSmart 1215 InkJet Printer
I have installed all new ink cartridges ( I have not had ink for about 2 months, except to print in black) and when I print a plain document there will be no characters on the page. When I print a color document, the colors are ok except where there is black and it will be faded. The text will appear as grayscale. I have tried everything: unplugging the power source, pulling the cartridges out and waiting two minutes, inserting, turning on and trying again, everything looks ok in the printers properties. Any ideas of what I can do?
You can always perform the print nozzle cleaning procedure through your printer's software. If it is new, then the black cartridge has malfunctioned. Take it and your receipt to exchange it for another. I'll bet this is the problem since your color is working OK and your text is grayscale (partially working).
Posted on Jul 19, 2009
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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