A problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Support or the information that came with the scanner.

I'm sorry to hear that you're experiencing issues with scanning and saving documents to your Google Drive folder. The error message you mentioned, "An Internal error occurred (255)," typically indicates a problem with the scanning software or the connection between your scanner and Google Drive.
Here are a few steps you can try to troubleshoot and resolve the issue:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause errors during the upload process. You can try restarting your modem/router or connecting to a different network to see if that resolves the problem.
2. Clear browser cache and cookies: If you're accessing Google Drive through a web browser, clear your browser's cache and cookies. Sometimes, outdated or corrupted cache files can cause issues with file uploads. After clearing the cache, restart your browser and try scanning and uploading the document again.
3. Update your scanner drivers: Visit the website of your scanner manufacturer and check if there are any updated drivers or software available for your scanner model. Outdated or incompatible drivers can cause scanning issues. Install any available updates and restart your computer before attempting to scan again.
4. Try an alternative scanning method: If you're using specific scanning software, try using a different scanning application or method to see if the issue persists. For example, you can use the built-in scanning functionality provided by your operating system or try a different scanning application altogether.
5. Contact scanner and Google Drive support: If none of the above steps resolve the issue, it's recommended to reach out to the support teams of both your scanner manufacturer and Google Drive. They can provide you with specific troubleshooting steps and assistance tailored to your setup.
Remember to provide them with detailed information about the error message, steps you've already taken, and any specific error codes or messages you encounter during the scanning process. This will help them diagnose and resolve the issue more effectively.
I hope these suggestions help resolve the problem you're experiencing and that you're able to scan and save your documents successfully.

Hi,

please ensure that you've gotten the most updated drivers from the Epson website for your computer/Epson unit. Then you can restart both devices and check for scanning again. It's important to note any errors or newly blinking lights that occur during this scanning process, so that we can reference the product documentation to help troubleshoot the issue. Also, please test multiple document types to see if this has any affect on your scanning.

Thank you.

From Canon:

2700 Description
This error occurred due to one of the following reasons -

• An error occurred while copying.
• The document is still in the ADF.
• An error occurred while scanning and the document is still in the ADF.

Resolution

1. When copying, press the [OK] button to dismiss the error, and try to copy again.
2. If the document is still in the ADF, press the [OK] button to feed out the document.
3. When scanning, press the [Stop] button to cancel, and then try scanning again.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

install the driver again but don`t connect the scanner till it required it

check Pack up roller and clean it , then try again

CLEAN CARRIAGE ASSEMBLY...

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!

how do you scan your document are you using the buttons on the printer or are you using the computer and the home center software?

If your using the printer buttons I strongly suggest use the computer and its software the home center. Now if still not scanning and it takes time to scan. restart the computer and while the computer is restarting unplug the power cable of the printer., then do again the scanning if yur computer is ready.

If the troubleshooting did not solve it means the software or the home center is having a problem call kodak for assistance for the software toll free 1 800 421 6699., GudlucK

hi..!

- pls click this link below it might help you to troubleshoot the problem

- http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01391654&cc=us&lc=en&dlc=en&product=1153494 - for VISTA OS

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=1153494 - for XP OS

This might be a hardware problem, but it could also be caused by an outdated (or corrupted) driver; you could uninstall the original driver, then download and install the newest version directly from HP here:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=446435&lc=en&jumpid=reg_R1002_USEN

If that link is broken, or doesn't work for you, use this one:

http://tinyurl.com/2n7lge

Also, I've copied the following information directly from the HP 4850 Scanjet user's manual:

If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. To gain access to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. The Help system provides information about the HP Scanjet 4800 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help.

Good luck with this; let us know what you learn...