Question about Sony Cyber-shot DSC-W55 Digital Camera

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When I switch my camera on it says Access and cannot take picture

When i switch my camera on it says Access and the lens keeps going in and out and then it tells me to turn the camera off and on again. i have tried this, but still not working. The battery is fully charged and I have tried takeing the memory card out and using without, but still the same.

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  • Expert
  • 300 Answers

Hi!
It's a problem with the lens unit - stuck focus. Maybe sand or something. Contact your local Sony service center or if they ask too much, feel free to contact me at toms.safranovs@gmail.com
I work in a Sony service center.

Tom

Posted on Jul 28, 2009

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Posted on Jan 02, 2017

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t00nz
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SOURCE: camera will not power on or off and battery is fully charged

The symptoms you describe sound very much like a failing battery. How old is your battery? Rechargeable batteries are only meant to last for a couple years, regardless of use.

Posted on Apr 05, 2008

  • 14 Answers

SOURCE: Camera will not come on to take pictures

take out the memory card and try to use it without the card.
u may have to reformat the memory card.

Posted on Jul 15, 2009

MNfisherman
  • 11896 Answers

SOURCE: When I turn my camera on it says "Access" then a message comes up

This is a firmware problem that is common with many many digital cameras. It will have to be upgraded. The company will do this for $50
Otherwise you may be able to find a kit online and do it which would be hard to located

Posted on Jul 20, 2009

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