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Blu-ray players are getting more internet capable and any player made 2010 or later is probably going to have wi-fi or wireless internet connectivity. However not all players are the same. Some Blu-ray players are wi-fi ready while others are wi-fi built-in. What's the difference? Wi-Fi ready players need an extra part called a dongle or adapter stick to make them work with your wireless router and not just any adapter, typically only the one the player's manufacturer offers. Usually this will cost you an extra $80. But Wi-Fi built-in players already have the adapter in them and are ready to go without adding a part. Be sure to check if the player is Wi-Fi built-in, as this is what you want for wireless connectivity.
Did you go to the set up wireless connection on the menu for the Blue ray player or did you expect it to connect to your Wi-Fi home network automatically ?
In assuming you have checked to see if you have internet connection via a separate device, I would check the manual that came with your Blue Ray player to see if there are any troubleshooting methods you can try. If not, check the online forums for the brand of player.
If your blue ray player has Wi-Fi built-in and you have a wireless (Wi-Fi) home network, the way to do the upgrade is via the Internet by connecting the player to your Wi-Fi home network.
The player does not come standard with a wi-fi adapter. It has Ethernet connectivity and can be attached to the network via a cable. You can purchase a wi-fi adapter for this model from Toshiba - the part number is WLM-12NB1. Here is the link to the website: Toshiba USB Wi Fi Adapter for Select Toshiba Blu Ray Disc Players
If you have not done so already, reset the player to factory settings and try again. If an ethernet cable connection is available, use it to get the best connection speed.
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