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Cant open the door on my washing machine

My washing machine HOOVER HP11 1100AA has finished its cycle the timed lock has finished but the door will not open. There is a spring on the back of the handle and when you pull the handle the spring moves a hook, I think this is not happening as the hook is not moving into the unlock position. How can i open the door without smashing the glass?

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If you can get a small thin metal object in there and jiggle it around, you may get it open. if not, sheet metal panels will have to be removed to get to there. do not smash the glass!

Posted on Jul 19, 2009

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Posted on Jan 02, 2017

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