Question about Apple iPod nano
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
To force ipod into Disk mode http://support.apple.com/kb/HT1363?viewlocale=en_US
To restore ipod http://support.apple.com/kb/HT1339?viewlocale=en_US
Posted on Jul 19, 2009
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Posted on Jan 02, 2017
SOURCE: my ipod has a sad face icon
Unfortunately, it means your iPod's hard drive is severely damaged. Try putting it into disk mode and formatting it with windows, sometimes that'll take care of bad sectors on the drive and MIGHT make it usable again. It's either that or take it back to Apple to have them fix it.
Posted on Nov 21, 2007
SOURCE: sad face icon
To reset an iPod with a Click Wheel, including:
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Posted on Dec 20, 2007
SOURCE: sade face
The reason a sad face appears is because the hard drive is not being read for what ever reason. Unfortunatly 90% or so need the hard drive replaced. Try these first, with the face down, try to start up the ipod while tapping on the back. A hard drive is designed exatly like an record player and sometimes the arm gets stuck. Also a soft reset (Menu and Middle button at the same time for about five seconds) can often jiggle the arm free. I have also seen low battery's cause sad faces but you would need a wall charger to test this and you would have seen signs of a low battery. Hope this helps.
Posted on Aug 29, 2008
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