How to do a factory reset to the quintum tenor A3200

it surely is no computer posted to computers.
it is some kind of land line, in what country we are USA.
sounds to me like you need to contact your land line service company,
or failed there ask the maker of this.
quintum Tenor AF 8 PORT
this is VOIP, not land line. (really its virtual land line via internet)
are you in India or UK? matters, and not told, sad , no?
call your service provider in YOUR country/

In case you need support from outside (remote location) for fine tuning you tenors just provide me the IP Address and Password via mail and, or chat; contact me as bdheeman (at) gmail (dot) com.

The detailed description of Configuring Terminal Software/Assigning IP address to Tenor DX is given below.If you need only RESETTING GOTO STEP 18.

1.From your PC, click on Start> Programs> Accessories> Communications> HyperTerminal. The Connection Description is displayed.

2.Enter a connection name (i.e., name for each unit such as Tenor DX 1 and click Ok.

3.Choose the connection port on your PC from the Connect Using drop down list box (i.e., Direct to Com1). Click Ok. The Com1 Properties window will be displayed. See Figure 3.


4.From the Bits Per Second drop down list box, choose 38400.

5.From the Data Bits drop down list box, choose 8.

6.From the Parity drop down list box, choose None.

7.From the Stop bits drop down list box, choose 1.

8.From the Flow control drop down list box, choose None. Click Ok. A connection to the Tenor unit is established.

9.Click on Call>Call. A connection to the unit will be established. The login prompt appears.

10.Enter a login name. The default login name is admin.

11.Enter a password. The default password is admin. (Once you are up and running, changing the password is a good idea for security purposes). Step through each of the following parameters and enter the correct values for your installation: IP address, Subnet Mask and Default Gateway.

12.At the Quintum prompt, type ei to reach the Ethernet prompt and then type config to change to the configuration mode.

13.To set the IP address, type set ipa followed by the IP address.

14.To set the Subnet Mask, type set subnetmask, followed by the subnet mask.

15.Type siprd to change to the Static IP Route Directory.

16.To set the Default Gateway IP, type change 1 g followed by the IP address for the default gateway IP.

17.Type submit.

18.Type maint to reach the maintenance mode and then mc. Type reset. A confirmation message will ask if you want to reset the unit. Type yes to reset the unit. The reboot enables the Tenor to incorporate the new settings.

19.Once the IP information is set, you are ready to configure the unit.

See here below the complete manual.

https://support.net.com/download/attachments/3407913/Tenoraxuserguide.pdf?version=2&modificationDate=1296173175842

Best regards

888voipstore.com is a reputable Quintum dealer

http://www.888voipstore.com/quintum-dx2060.html

These links will help you:

http://www.quintum.com/support/xplatform/ivr_acct/webhelp/ANI-based_Post-Paid_Services.htm

http://www.quintum.com/support/xplatform/ivr_acct/webhelp/Pre-Paid_Application.htm

The CM stands for "Configuration Manager", in other words, that is the GUI. The Tenor firmware either starts with a P or an S (e.g. P104-11-00 or S105-01-01)

This can only be done via DTMF signaling, not by a wav file.

This is not possible, it is done by DTMF tones only.

I hope that you have solved this by now, but the only way to be certain about what exactly happened is by reading event log trace. Your Quintum Reseller should have this knowledge.