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Vista and USB Western Digital HD




By Jester R6 on Nov 19, 2007

" "
When i connect the USB hard drive, the computer scans for a driver then displays a message indicating that the USB mass storage device failed.

Do you know any fixes for this

Same Problem

Jan 23, 2009

-   mine is a 750mybook - after installing SP3 for windows XP pro, windows started to report a write failure, system stops for dump, when it returns, the mybook has a new drive number and XP thinks it is an internal device and it wants to format. been thru cables, usb ports (hub and card), forced an install of infcache.1 with functioning usb peripheral: all to no avail.

If I unplug POWER cord, plug it in, plug and pray will see it as mybook and I can copy and paste files from mybook to another drive - for a while. then i get the stall/dump/ and reassignment function. I usually get about 15 minutes to use the mybook.

Device manager, after the dump, sees the usb slot as "unknown device", but when I use "safely remove hardware", it sees the product properly. Other peripherals work: scanner, printer, zip drive, and I plugged a sony dvd duel layer burner into a usb to see if that would work. yup, perfectly fine.

If mybook is the problem, it is a doozy. Any help?
-   beckydotdata

Dec 19, 2008

-   ya... me too fasing the same problem. Vista searching for driver and eventually shows unable to find any driver form the system drive(laptop)-   Guest

Dec 14, 2008

-   No was not helpful -   YN3ELMORE

Oct 07, 2008

-   same thing. my question is under the title of "doesn't want to search for drivers"-   snowmopro88

Sep 10, 2008

-   I have a simpletech 1tb external hard drive and it turns on and lights up and when I plug it in windows tries to install the driver but it fails. It suppose to be plug n' play.-   Dunphy666

Solution #1

posted on Nov 21, 2007
Not Helpful)

diazphi

Rank: Wiz 
Rating: 80%, 266 votes
Try to use another USB port might not compatible with greater that 2.0
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6 Other Users Have The Same Problem - Continued

Comment by bill5066, posted on Jun 05, 2008

when i turn on my simple tech simple drive i get a note device not recognized. when i click the note it says no driver installed. the instructions say it is a plug and play but when i click my computer it does not even show any thing plugged in. thanks bill

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