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Vista and USB Western Digital HD

When i connect the USB hard drive, the computer scans for a driver then displays a message indicating that the USB mass storage device failed.

Do you know any fixes for this

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  • 4 more comments 
  • bill5066 Jun 05, 2008

    when i turn on my simple tech simple drive i get a note device not recognized. when i click the note it says no driver installed. the instructions say it is a plug and play but when i click my computer it does not even show any thing plugged in. thanks bill

  • Dunphy666 Sep 10, 2008

    I have a simpletech 1tb external hard drive and it turns on and lights up and when I plug it in windows tries to install the driver but it fails. It suppose to be plug n' play.

  • snowmopro88 Oct 07, 2008

    same thing. my question is under the title of "doesn't want to search for drivers"

  • YN3ELMORE Dec 14, 2008

    No was not helpful

  • Anonymous Dec 19, 2008

    ya... me too fasing the same problem. Vista searching for driver and eventually shows unable to find any driver form the system drive(laptop)

  • beckydotdata Jan 23, 2009

    mine is a 750mybook - after installing SP3 for windows XP pro, windows started to report a write failure, system stops for dump, when it returns, the mybook has a new drive number and XP thinks it is an internal device and it wants to format. been thru cables, usb ports (hub and card), forced an install of infcache.1 with functioning usb peripheral: all to no avail.

    If I unplug POWER cord, plug it in, plug and pray will see it as mybook and I can copy and paste files from mybook to another drive - for a while. then i get the stall/dump/ and reassignment function. I usually get about 15 minutes to use the mybook.

    Device manager, after the dump, sees the usb slot as "unknown device", but when I use "safely remove hardware", it sees the product properly. Other peripherals work: scanner, printer, zip drive, and I plugged a sony dvd duel layer burner into a usb to see if that would work. yup, perfectly fine.

    If mybook is the problem, it is a doozy. Any help?


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  • 244 Answers

Try to use another USB port might not compatible with greater that 2.0

Posted on Nov 21, 2007

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