Question about Microsoft Internet Explorer 8
We recently upgraded to explora 8, we also had a trojan but pretty sure we cleaned it out and have AVG installed and scans as scheduled. We're cleaning out temp files and checked with our ISP that our download limits ok and checked our speed but for the past two weeks the download/upload and general speed have been getting worse. Now the pages completely freezes before I can opens fully.
We're not tech savvy so help would be greatly appreciated.
Please do the following:
Uninstall Internet Explorer 8
1- go to Control Panel
2- click on icon to "Add/Remove Programs"
3- make sure "show updates" has a check mark at the top (the list will take a few seconds/minute
4- Scroll down until you see Internet explorer 8 (you may see more than one entry, focus on the main one, not the patch or update ones)
5- click on it and choose Uninstall/remove
6- you may get a warning and further it will state it will put back Internet Explorer 7 on your system. Answer yes or ok.
7- The uninstall is proceeding. At the end, it will say it needs to restart your computer.
Now, your computer will start up stating configuring Internet Explorer (this is normal). Follow the above steps again and look down the list of installed programs for any other antivirus programs other than AVG and uninstall those as well. :)
From this point forward, ignore any Microsoft updates asking to install Internet Explorer 8 on your computer (always cancel this installation). Let us know if you encounter anything else that's a problem afterwards.
You may also want to purchase "Norton Anti-Virus 2009" (should cost 29-49). Please make sure its called "Norton AntiVirus 2009" only. :) Let us know how it goes and rate us.
Posted on Jul 19, 2009
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Posted on Jan 02, 2017
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