Question about HP Officejet 7210 All-In-One InkJet Printer

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How do I reset the regionalisation? I have UK 7210 with US cartridegs whch it won't recognise.Someone, somewhere must have noted the HP tech instructions for this process? Can't be rocket science; can it?

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Hi to reconfigure the regional setting we need to do a reset on the printer which will reset the printer to its factory settings to start the reset ensure that the printer is powered on and disconnected from the computer now press the # and the no 6 button on the printer together and then remove the power cord from the back of printer while pressing the # and 6 after 10 sec reinsert the power cord and relese the buttons it will start a semiful nvm reset after 2 min it will ask you the language and then region select the region and your printer will be reconfigured all the best

Posted on Jul 19, 2009

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Hello there,

For regionalized ink, you need to call their customer care number located on the sticker of the unit.

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HP PSC 2355 incorrect print cartridges error message


not quiet a solution dugguly but i've just had the same problem in reverse, i moved to the us with same printer, ink ran dry, it won't take hp94. after 3 phone calls and 4 emails with hp i learned that all hp printers sold after 2004 are regionalised, therefore a us printer will NOT WORK with UK bough cartridges and vice-a-versa. the only way round this is to call the HP support and ask to be taken through the step by step guide to reseting the region of your printer to the UK regional setting OR and this is my option, get friends/family in the US to ship US cartridges to you in the UK. Too bad as Tesco do a good line in gneric cartridges - Good luck - mattw

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I need to reset UK printer to accept US inks


I have the same issue. Called HP support and they were not able to change the region code.

I am complaint to HP trhough all possible ways, would suggest you to do the same. If we are loud enough, maybe they will rememebr what customers menas...

if I do not have a solution I am plannign on buy whatever other printers exist, with good quality that do not use this stupi solution.

One way to solve your problem is to use refill kits, as then you use the old cartridges with the righ region codes - so much for HP supporting us to buy original supplies...

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Under the setup menu, then under preferences, there's an item where you can change the language & country. I don't know if that will have any affect on the cartridge selection though.

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18 Answers

Change region code for ink cartridges


I've recently moved from the UK to the US and have successfully changed the region on my Deskjet 6840. Your biggest challenge is going to be navigating through HP's awful customer service (as this is the only way to get it done - don't waste time googling for ways to do it yourself).

After frustrating hours with their on-line tech support, and a useless guy telling me that what I was asking couldn't be done (I should just buy a new printer, apparently!), I turned to phone support.

A very helpful guy on their phone support described to me exactly what was needed. However, he said that it was hardly ever done, many of the tech support people had no experience of it, and that he wasn't allowed to do it himself - I would have to be transferred to "Level 2" tech support. As my printer was out of warranty, this was going to cost me around 40 bucks (I forget the exact amount). Or he said, I could try the online support which, he admitted, was a bit of a lottery.

Given I now understood the "HP terminology" to use, I decided to try online support once more. Probably partly due to the clearer technical description I was able to give, and partly because the person I was connected to wasn't a clueless idiot this time, it was finally resolved pretty smoothly.

Total time taken: 4-5 hours - get comfy, try to not get too frustrated, and don't give up!

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