Question about Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Webroot spy sweeper is having problems

Spy Sweeper has had an authentication failure and connection has
been lost or terminated. Several attempts to reinstall have failed.
M. Usvolk

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  • Anonymous Feb 11, 2008

    "Authentication failure for Webroot Spy Sweeper" message comes up as start up. This happened immediately after I accidentally pressed a deceptive "download" button on a Youtube-referred site. I instantly recognized my error and hit the shutoff switch to kill power, but the malware (a ddccy.exe vundo trojan) had installed itself and (presumably) disabled Spy Sweeper in this manner. I can't find Spy Sweeper in the programs menu to reinstall (or even uninstall) it anymore I also can't get windows to run in safe mode because it now demands a password to run in safe mode. I never installed a password. The result is a very slow computer and annoying popups for fraudulent websites such as "Crush Calculator" and all the evil Zango bretheren.

  • Anonymous Feb 28, 2008

    The connection to the Spy Sweeeper engine has been termanated. Soy Sweeper will now close and restart. I press restart but nothing happens.

  • Anonymous Mar 10, 2008

    "the connection to the spysweeper engine has been lost or terminate. Spysweeper will now close and restart."

    It didn't.

  • fixallday Mar 10, 2008

    This diver is blocked due to compatibility issues

  • Anonymous Aug 26, 2008

    need to reinstall spysweeper



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CLEAN INSTALL needed here.
Try uninstalling again, but this time after the uninstall, shut down completely for at least 30 seconds, and then restart.
Then do a search for 'all files and folders' - search for both Spysweeper and then Webroot, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you uninstall any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Posted on Nov 20, 2007

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Apphelp hard block

Posted on Mar 02, 2009


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Posted on Jan 02, 2017

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Uninstalled old version of webroot spy sweeper and no internet

try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

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Hello there:
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hopefully you have the genuine product

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The driver is blocked due to compatibilidad issues

Check that your Windows version is compatiblw with that version of Spysweeper. If it is, then .....

Re-install the Spy Sweeper again as there could be an installation error due to registry-based problems ( do not tinker with the Windows Registry ). You should be getting a good scan again if that installation is successful!

Check that your Windows version is compatiblw with that version of Spysweeper.

Feb 27, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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I have a subsription with McAfee and I cannot download the software before having this webroot spy sweeper removed.I cannot find it on my computer and never had a subscription with this webroot spy...

first uninstall the webroot spy sweeper through the following steps. start 
2.go to control pannel 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Connection to spy sweeper engine lost or terminated

If you were experiencing a " The connection to the Spy Sweeper enginewas lost or terminated" error, or any other error messages, then pleaseupdate your software to the latest version of Spy Sweeper, ver.

Good luck.....

Jul 28, 2008 | Computers & Internet

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Mycomputer, when first turned on reads: "the connection to the spy sweep has been lost or terminated."

Related to this question -

It's your Webroot Spy Sweeper that's having problems - it may be related to your antivirus or firewall (try updating them), or if you're using Vista there's an incompatibility with the automatic update. Some of the possibilities can be found on Webroot's support site -

Start with updating Spy Sweeper to the latest version (by manual update) and then branch out.

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Spy sweeper will not work

unstall it all
download new verison renetr keys dont use cd

Jan 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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