Question about Western Digital (WD3200JS) 320 GB Hard Drive

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Randomly stops spinning and locks up , brand new drive, installed as per instructions. worked fine for a day, now randomly stops spinning and locks up computer during use. have scanned it, defragged it all shows normal. changed bays its in, changed power and sata plugs out. even checked all programs on comp for corruption of files, it all shows normal.

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If all software tests check normal but the hdd locks up then you may have gotten a bad hdd. Contact the warranty department of the hdd manufacturer to arrange an RMA and replacement. They should provide you a new drive free and will give you instructions on what to do with the bad drive. Hope this helps.

Posted on Jul 19, 2009

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Posted on Jan 02, 2017

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