You tried these yet?
Reset, Format or Clean Up a Zen Vision:M
If your player stops responding, you can reset it. To reset the player,
push the end of a pin-like object (for example, a pin or straightened
paperclip) into the Reset hole. This should not cause you to lose any
data or audio tracks, unless you were in the middle of transferring an
To reset Zen Vision:M to factory default settings:
Press on the Menu/Back button on your player, and select System, and then Reset.To Format or Clean Up Zen Vision:M
Detach the Zen Vision:M player from your PC , and ensure that the unit is off.If the battery is too low, charge the battery fully before continuing
- Slide the Power switch towards the Power icon and hold the switch in the Power On position.
- Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.
- Release the Power switch when the Creative logo appears. The Recovery Mode appears: * Clean Up (Performs a disk scan on the player's hard disk, it will not affect music files)* Format All (Formats the players hard disk - Note: all contents will be lost)* Reload Firmware (Reloads the Operating System on the Zen. Select this option ONLY if there is a firmware available to reload.)* Reboot (Reboots the device)
- Select Clean Up or Format from the Recovery Mode, and then select Reboot