Question about Sony Playstation 3 (PS3) Console

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Our ps3 won't play movies. It returns to the main screen and asks to turn off the system.

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Try This:
Do you have the ps3 set to one output resolution only? Unless you have switched on multiples, and checked out your upscaling settings, your ps3 might be spitting the dummy because it can't show you want you want it to!

Try this:
Have you got the dvd upscaler turned on? if not and you've got the PS3 set to anything above dvd resolution (576) it might not scale the picture up to match it, so as above you will need to check every resolution setting up to tv max i.e 1080i or 1080p whichever you have.

Good luck, I hope it works out for you.

DigitalJedi1 www.iPSPhone.webs.com
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Posted on Jul 19, 2009

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The movies want play



  1. Test your Internet Connection

    1. From the PS3 main menu, navigate to Settings.
      • If you're not already at the main menu, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Select Network Settings.
    3. Select Internet Connection, and verify it is set to Enabled. If it's Disabled, make sure to select Enable.
    4. Select Internet Connection Test.
      • If you are able to connect to the Internet, check your date and time settings.
      • If you are unable to connect to the Internet, you may be having network connection issues.


  2. Refresh your Netflix Iogin information

    1. Begin from the PS3 Home Screen.
      • If you're not already at the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Navigate to the TV/Video Services section and highlight Netflix.
    3. Press X.
    4. Immediately after pressing X, press and hold both Start and Select and continue to hold them down until a message appears asking Do you want to reset your Netflix settings and re-register?
    5. Select Yes.
    6. Enter your Netflix email address and password.


  3. Reinstall the Netflix application

    1. From the PS3 Home Screen, navigate to the TV/Video Services section and highlight Netflix.
      • If you're not already at the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yesto return to the home screen.
    2. Press the Triangle button on the Playstation controller.
    3. Select Delete.
    4. Select Yes.
    5. Download the Netflix application to your PS3.
    6. From the PS3 home screen, navigate to the TV/Video Services section and select the Netflix icon.
    7. Select Yes on the Are you a member of Netflix? screen.
      • You may be prompted to sign in to your PlayStation Network (PSN) account first.
    8. Enter your Netflix email address and password.


  4. Troubleshoot your Internet Connection

Oct 22, 2013 | Netflix

1 Answer

I cant play pal DVD on my playstation 3 it goes blank loses signal and then resets to the main playstation screen I have a HDMI cable and it asked me the question about changing the audio and visual to HD...


Check the back of the dvd box. While games are region free on the ps3, not all movies are. Most dvds are locked to a region. If you have an American system, it will not play a dvd from Europe unless it is region free.

Feb 17, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 turns on and off ok, plays movies off the hard drive and will play ps3 games but has suddenly stopped playing movies ( dvd & blu ray ) it recognises the disc and goes to play it but the screen...


That is actually a poor conclusion. There are three different lasers, one for blu-ray, one DVD and one for CD games all in one holder inside. It certainly CAN be the laser. The description id the DVD/Blu-ray part is having focus problems. Contact Sony for a service center that can install a new drive (It needs to be calibrated on install)

Mar 21, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Games work, DVD's don't play-


it might help you if you install updates,but check if the movie disc is compatible with the region of your ps3.

Mar 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Asks for an update before playing a movie. No web


if you have access to internet at another location , you can download the latest updates from sony website http://www.us.playstation.com/Support/SystemUpdates/PS3/PC_Update.html

place them on to a USB flash drive and install on to your PS3 system .

Dec 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Wont play games or movies


my playstation wont play ps3 games but it will play movies and ps2 games.if i put a ps3 game in it frezzes...

Sep 19, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Fixing BD movie disk on UK Ps3


Try a Blue Ray lense cleaner dont where to get

Sep 15, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 60GB


Contact sony @ 1-877-253-SONY(7669) for a replacement unit

Sep 04, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS3 Won't Play Blu-Ray


If there is no picture on the TV screen: Back to top
  • Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
  • There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
  • If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
  • Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.
If the DVD or Blu-ray Disc™ (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.
if non of that works you need to contact Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Apr 16, 2008 | Sony Playstation 3 (PS3) Console

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