Question about HP LaserJet P2015 Printer

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P2015dn paper stops in the through-output path with approx one-half to one inch of paper projecting. Jam indicator lights. Removing paper shows printing has completed over full length of paper.

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  • rnewby850 Jul 20, 2009

    Thanks tolexade,

    Tried your suggestions, but they didn't resolve the problem. Have seen various other ideas on checking various sensors, but I've been unable to identify/locate them (have reviewed the "HP LaserJet P201 Series Service Manual", but it does not clearly identify/locate most sensors suggested by others, not does it indicate any processes or procedures to gain access to such).

  • rnewby850 Jul 20, 2009

    Thanks tolexade,

    Tried your suggestions, but they didn't resolve the problem. Have seen various other ideas on checking various sensors, but I've been unable to identify/locate them (have reviewed the "HP LaserJet P201 Series Service Manual", but it does not clearly identify/locate most sensors suggested by others, not does it indicate any processes or procedures to gain access to such).

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Dear Sir i am getting error message on my printer like paper jam & ink cartridge lights are on yesterday i called your call center he give some reset solution its worked for few minitues its happened again he gave one observation no also 4602799412

Posted on Aug 27, 2009

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Please, gradually pull out the paper, off your printer and clear the scheduled print jobs through control pane-printers and faxes-select your printer to open then select all the jobs in it and cancel/delet, please before you on and start using make sure the papers in the feeder are aligned and fits the tray i mean set the tray according to the size of the paper, one minutes u can now on and start printing it will work 100% i use the same printer.

Posted on Jul 19, 2009

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1 Answer

HP p2015dn I can't find error 13.000 in the manual


13.XX error msg almost always refers to a paper jam. Paper jam can be an actual paper jam, can be a sensor that is broke or stuck in the wrong position, Could also be a false paper jam. Printer tries to feed paper, paper never feeds, causing the paper path sensor to say "hey, that sheet of paper never reached me, so it must have jammed somewhere. Check the paper path for a paper or piece of paper.

Jul 21, 2011 | Office Equipment & Supplies

1 Answer

Paper feeds about half way and then stops. All of the indicator lights come on.


If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing. If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on. If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support

Apr 11, 2011 | Lexmark Optra E312L Laser Printer

1 Answer

What do symbols on top mean?


Welcome to Fixya

Half circle symbol means printer is in ready state. The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status.

1 Jam light: Indicates that there is a jam in the printer.
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer,
the Toner light blinks.
3 Paper out light: Indicates that the printer is out of paper.
4 Attention light: Indicates that the print-cartridge door is open or other errors exist.
5 Ready light: Indicates that the printer is ready to print.
6 Go button and light: Initiates action or indicates status.
7 Cancel button: To cancel the print job that is currently printing, press the Cancel button.

Thank you for using Fixya!

Feb 08, 2011 | HP LaserJet P2015dn Printer

2 Answers

Paper jam indicator is on always


choose paper that is compatible with your printer.

Feb 25, 2010 | HP LaserJet P2015dn Printer

1 Answer

My laser jet just stopped printing. the symbol


indicate paper jam light but not paper jam in it , some times it it works what shall i do

Dec 16, 2009 | HP LaserJet P2015dn Printer

1 Answer

What does the light mean?


the ! in the triangle means manual feed or "continuable error" which means that the printer is manual mode. or there is a paper feed problem.
you need to check the HP print software, make sure all the printer setting are correct.
if so, then check the printer paper tray, make sure they are in working order, and there is no paper jam on the paper path from the tray to the output.
The manual feed use different paper path, so check the tray path.
then unplug the printer from the computer and shut down the printer.
wait 2 minutes, power up the printer and connect the printer tot he computer.

Dec 16, 2008 | HP LaserJet P2015dn Printer

1 Answer

The figure 8 light with the check, first symbol on my Hp Laser Printer P2015d is blinking. The printer will not print


the figure 8 light means paper jam.
check all of the paper path, from the paper try to the output, and fromt the manual feed tray to the output.

Dec 08, 2008 | HP LaserJet P2015dn Printer

3 Answers

HP Laserjet 2015 dn


It means that the printer is in READY State.

Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that
identify the printer status.
1 Jam light: Indicates that there is a jam in the printer.
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer,
the Toner light blinks.
3 Paper out light: Indicates that the printer is out of paper.
4 Attention light: Indicates that the print-cartridge door is open or other errors exist.
5 Ready light: Indicates that the printer is ready to print.
6 Go button and light: Initiates action or indicates status.
7 Cancel button: To cancel the print job that is currently printing, press the Cancel button.

Sep 08, 2008 | HP LaserJet P2015dn Printer

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