Make sure you are using the correct needle for your machine. Some needles are longer than others.
Check that you have installed the needle facing the correct direction. There is a flat side at the top that needs to inserted correctly into your machine--unfortunately machines vary. Most often the flat side either faces the back of the machine or the side.
If it is still hitting, most likely your machine is out of time--the needle is arriving at the bobbin at the wrong time. Search the internet for "sewing machine timing" OR take the machine for service.
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Hi lbemb, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?
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