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John Preston Posted on Oct 08, 2016
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My kindle won't access the WI-Fi - Amazon Kindle Fire HD

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Scott Fryer

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  • Expert 106 Answers
  • Posted on Jan 09, 2017
Scott Fryer
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My monther's issue was because her ISP's (Bell) router, home hub 3000, comes default with the 2.4G and 5G SSID named the same with the same password. So her 2.4G was on a Band that was super weak, like 30%, but her 5G was at 90%. This was causing her wifi connections to use 5G as it was more available. Problem with the kindle is that it is limited to use the 1 - 11 channels / 2.4G only. I resolved this by going to the routers config (192.168.2.1) and changing the SSID from Bell553 to Foxtrot. Then i changed the 5G SSID to Foxtrox-5G and made different passwords for both. Rebooted the router and the kindle was able to connect to the 2.4G network.

Moksh Popli

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  • Posted on Oct 24, 2016
Moksh Popli
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John,

Is it on a particular Wifi Connection?

Are you able to connect to other Wifi? Or other devices works fine on this particular Wifi Connection?

Go to Settings < Wi-Fi < Click/Tap on the Wi-Fi Network and Choose Forget

Enter the Password again and make new Connections.

It May help.

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5 Related Answers

Anonymous

  • 3278 Answers
  • Posted on Dec 21, 2010

SOURCE: how does one turn on

Hello.

Sorry, but the Kindle 2 lacks a backlight function according to all reviews found on the subject.

Hope this helps.

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MiB8888

  • 457 Answers
  • Posted on Dec 26, 2010

SOURCE: I've only found 1 wi fi network on my kindle and

From the owner of the Wi-Fi network.The password is usually set up in a network router to limit wireless access to authorized people.

If you have no idea what I am talking about, your Kindle probably located a neighbour's wireless internet access point and you cannot use it without his permission.

Anonymous

  • 51 Answers
  • Posted on Mar 01, 2011

SOURCE: My kindle wi-fi is not working. I went to turn it

Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Anonymous

  • 51 Answers
  • Posted on Mar 02, 2011

SOURCE: kindle is jammed on wi

Firstly, make sure that your kindle is fully charged. Then hold the power switch for 7 seconds. After the light blinks three times, release it. If this does not unfreeze your kindle, hold the power switch for 15 seconds. This should restart your kindle. If neither of these solutions work try contacting amazon kindle support, as they can remotely connec tto your kindle and see what is wrong.

Cheers
Sine Wave

Anonymous

  • 51 Answers
  • Posted on Mar 02, 2011

SOURCE: Kindle 3 wi-fi - no response when switched on -

If the 15 second reset does not work, I would suggest contacting amazon. They can connect to your device and see if there is something wrong with your actual kindle. If there is something wrong they are usually pretty good about replacing broken kindled :)

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Related Questions:

0helpful
2answers

I can't access the kindle store

Are you out of your usual wi-fi area? You may need to go back and check wi-fi settings and set up again.
From Home or any Settings screen, view the wireless indicators at the upper right corner of your Kindle. While reading, tap the top of the screen to view the wireless indicators.
Wireless Indicator Description Your Kindle is connected to 3G. This may also say EDGE or GPRS.
Note: For 3G enabled devices only Your Kindle is connected to a Wi-Fi network and has a strong signal. The Wi-Fi symbol appears when in range of a trusted Wi-Fi network.
0helpful
2answers

I'm having trouble connecting my new Kindle to my wi-fi

trouble connecting my new Kindle to my wi-fi Mary, Check the attached links,instruction and guides to get kindle connected, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Can Connect Kindle 5th Generation to Wi Fi
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0helpful
1answer

My kindle seems to have disconnected from the wifi, it says "you are oflinef"

Go to the Settings Menu, Select the Wireless & VPN option and see if you are in Airplane mode, if you are, turn that off. Then select Wi-Fi. See if Wi-Fi is turned on. If it's not turn it on. There should be a list of available Wi-Fi routers. If one is not selected select one that is open or that you have the password to. If none are open or they are locked and you don't have a password, you'll need to get a password for one, or install your own Wi-Fi router.
0helpful
1answer

How do I convert a wireless wi fi kindle to my pc. I do not have access to wi fi.

Not sure what you are asking. If you have internet service, you could purchase and install a cheap wi-fi router after the modem. This will provide you with local wi-fi service, which you can use with your Kindle. Just follow the instructions for the router to properly set up and secure.
0helpful
1answer

How do I connect to the kindle store my kindle will not connect so I may download kindle books?

To connect to the Kindle Store your device must have either a wi-fi connection to the Internet or a 3G Whispersynch connection via a telecom. Some Kindles come with the 3G and some don't. The ones that don't require a Wi-Fi connection.

So, if you have Wi-Fi access the turn off Airplane mode in Settings and enter the Wi-Fi password to your router. If you are using public Wi-Fi such as at McDonalds you might have to
use the experimental browser in setting to be able to click the *accept terms* button or you will not have access even if connected.
0helpful
1answer

How to tune in kindle to wi fi?

From the Home screen, press the Menu button.
Select Settings, and then select view next to Wi-Fi Settings.
In the list of detected networks, choose a network to connect to it.
If your Wi-Fi network and router support WPS (Wi-Fi Protected Setup), your Kindle will detect it.
If you don't see your network in the list, you need to add the network manually.
If the network is protected by a password or WPS (Wi-Fi Protected Setup), enter the password and then select Submit.If you don't know the Wi-Fi network password, contact the person who set up the Wi-Fi network.After you connect to a Wi-Fi network, your Kindle automatically connects to it again whenever that network is in range. If more than one network is in range, your Kindle automatically connects to the last network used.
0helpful
1answer

I can not or do not have a password for the sky wifi how do i get it

If the sky wi-fi is your own wi-fi service then the password is normally on a typed label stuck to the wi-fi router itself along with the SSID of the wi-fi network which should be the same as you have selected on the Kindle in confirmation you are connecting to the correct network.

If the sky wi-fi is not your own wi-fi then you will either need to contact the owner or administrator of that network or select a different wi-fi network to connect to as described in the Kindle Support web pages for your device.
0helpful
2answers

I've only found 1 wi fi network on my kindle and it asks for a password, where do I get the password

From the owner of the Wi-Fi network.The password is usually set up in a network router to limit wireless access to authorized people.

If you have no idea what I am talking about, your Kindle probably located a neighbour's wireless internet access point and you cannot use it without his permission.
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