Question about Samsung SCX-4500 Laser Printer

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I just purchased a Samsung SCX-4500 and the scanner head is locked. I know scanners are often locked for shipping, but I do not see a release button anywhere and there is nothing in the manual on how to release it. I also receive the "scanner locked" message on the software status. How do I unlock the scanner?

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Check where paper comes out,look up and see if there is a gliding style switch,ith lock and unlock sides,if it doesn't have one scanner faulty.have seen alot of these with samsung printers.

Posted on Jul 20, 2009

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