Question about Dell Dimension 8300 PC Desktop

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Help, I open the case on my Dell Dimension 8300 to gently blow the dust out (hand held bellows). When I closed it and rebooted I get a message saying 'can't find the primary drive'. The drive is IEE. I didn't touch anything inside the box so I am stumped. the keyboard is unresponsive. Help appreciated.

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  • Peter Sullivan Jul 19, 2009

    Thanks. I knew compressed air was an issue, but was ignorant about the bellows.
    I can hear a faint hum from the case, but can't tell if this is the power supply or the drive. What I did notice when I opened the case was how kinked the cables were, but I didn't touch any of this. I worked on a wooden bench and a wooden floor.
    I will open the case again and check the connections.
    Thanks, I appreciate your input.

  • Peter Sullivan Jul 19, 2009

    Thank you both for your help.
    I reopened the case and pushed firmly on the drive cable. When I rebooted the Windows screen reappeared and my keyboard is recognised. Maybe I should replace the cable. Thanks again. Lesson learned. Phew!

  • Peter Sullivan Jul 19, 2009

    Thanks everyone. problem resolved (for now).

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Just check ALL connections. When you do ANYTHING inside a computer, you should wear a grounding strap, available at places like Radio Shack for a few bucks. Compressed air DOES create static when coming out of the can, although, it isn't usually enough to do any damage.

Posted on Jul 19, 2009

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When you turn on your pc press the DEL key or the F1 key for your BIO setup. Select standard use the down key and select the ide harddrive than press the ENTER key. the screen will display hdd spec's. If not, check your hdd connection inside the case and the keyboard connection as well that the back of the case.

Posted on Jul 19, 2009

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  • Dell Master
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You suppoed to use a can of compressed treated air as this could have done some damage.

1. Check the primary drive cable make sure it did not come un-loose?
2 is the drive spinning up

You might have damaged the system it would be hard to tell and yes anything but treated air that is not recommended for computer nor eletonics can carry static eletricy and can kill compnets.


thanks

Posted on Jul 19, 2009

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