Question about Cuisinart Thermal DGB-600 Grinder
Put beans in grinder, they grind, but no coffee only hot water. Coffee stays in holder, dry. HELP!
UPDATE: After returning our maker and getting a new one, we were informed there is a shoot opening under the coffee bean receptable and you can clear out a coffee shoot clog there. The picture in the manual shows where the opening is. Hopefully it will work!
Posted on Dec 03, 2007
Runner, sounds like you've got a jam up! Remove all the coffee you can If you can, try to remove the burr and clean whatever you find out. Now, turn the unit upside down over the sink to remove everything messy. Then, turn the unit upside down over a newspaper and tap the unit a couple of times to dislodge what may be jamming it. Put it all back and you may be okay. Otherwise, you'll have to dig deeper into the unit to remove the coffee bean 'stuff' that is jamming it. You may even be able to flush it out with warm water. Be sure to air dry everything before reloading with coffee.
Posted on Dec 03, 2007
Tips for a great answer:
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1 Turn off your KitchenAid coffee grinder and unplug it from the socket.
This reduces the risk of injury while cleaning the appliance.
2 Turn the bean hopper, located at the top of the grinder, counter- clockwise and remove it from the appliance.
3 Slide the coffee bin toward you to remove it from the grinder.
4 Wash the hopper, hopper lid and the coffee bin in hot, soapy water. Rinse and dry these parts after cleaning.
5 Locate the grind control dial on the front of your KitchenAid coffee grinder. Screws are located to the left and right of this dial.
6 Turn the screws counter-clockwise with a flat head screwdriver to remove them from the grinder.
7 Pull the entire faceplate assembly gently toward you and out of the KitchenAid coffee grinder. The faceplate assembly is attached to the back of the grind control knob.
8 Pull out the burr shaft assembly, which is right behind the faceplate assembly.
9 Brush the burr shaft assembly with the burr-cleaning brush included with your KitchenAid coffee grinder to remove any debris or remaining grinds.
10 Reassemble the KitchenAid coffee grinder by returning the burr shaft assembly and faceplate assembly to the appliance. Tighten the screws with a screwdriver to hold the assemblies in place.
11 Wipe down the exterior of the coffee grinder with a damp cloth.
12 Return the clean coffee bin, hopper and hopper lid to your clean KitchenAid coffee grinder.
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