Put beans in grinder, they grind, but no coffee only hot water. Coffee stays in holder, dry. HELP!
UPDATE: After returning our maker and getting a new one, we were informed there is a shoot opening under the coffee bean receptable and you can clear out a coffee shoot clog there. The picture in the manual shows where the opening is. Hopefully it will work!
Runner, sounds like you've got a jam up! Remove all the coffee you can If you can, try to remove the burr and clean whatever you find out. Now, turn the unit upside down over the sink to remove everything messy. Then, turn the unit upside down over a newspaper and tap the unit a couple of times to dislodge what may be jamming it. Put it all back and you may be okay. Otherwise, you'll have to dig deeper into the unit to remove the coffee bean 'stuff' that is jamming it. You may even be able to flush it out with warm water. Be sure to air dry everything before reloading with coffee.
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the grinder no longer works.
We've had our grind-n-brew for 3 weeks and it won't grind anymore... just hot water... any suggestions? I love the coffee...
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