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Can not print to image runner C3100 over AIX network

I can not print to C3100 over aix network. I can ping the printer from aix server, can print on windows side, when I send a print job to printer through AIX , no output and no entry on error log. i can bring down the queue in AIX , then send a print job, the print job shows in "lpstat ",, then I bring up the queue, nothing prints and no error log. I have identical printer connected locally, no problems. No packets being filtered by routers. Traceroute --- no problems, Test MTU's -- no problem

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Re: Can not print to image runner C3100 over AIX network

After further review, the printers in question are setup with UFR drivers, NOT PCL5 drivers like our order stated. Mr Guest , thank you , I do believe you lead me to the answer. YOU ROCK!!

Posted on Nov 26, 2007

Re: Can not print to image runner C3100 over AIX network

This may be a dumb question what print driver are you using? ufr ps pcl. and is it loaded on the copier ?

Posted on Nov 22, 2007

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Using arp command (UNIX)
From UNIX you can use the arp command to assign the IP address to the network interface card.
Perform the following procedure:
1. Turn off the print controller and the main body printer.
2. Log in as superuser on a host on the same subnet as the network interface card. However, if
the server resides on another subnet, complete this procedure to store the IP address in the
network interface card.
3. Find the MAC address of the network interface card. The address is printed on the Status Page
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4. Edit the hosts file (usually /etc/hosts) or use NIS or DIS to add IP address and node name of
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5. Add an entry to the arp cache for IP address and Mac address of the network interface card,
arp -s 0:40:c8:0:0:ff
RS6000 (AIX) requires the ether option after arp -s. For example:
arp -s ether 0:40:c8:0:0:ff
6. Check the print controller and the main body printer to see that the network interface card is connected
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7. Send a ping command to the network interface card to verify it is running on the network, as
for example:
ping or ping printfast
The network interface card will not respond to this ping command but it will read its IP address
from the packets.
8. Turn off the print controller and the main body printer and back on again and then send the
ping command again to verify that the network interface card obtained its IP address. A confirmation
message displays as: is alive
9. Remove the entry from the arp cache using the following command. Specify the network
interface card either by its IP address or by its name, for example:
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Konica Network Interface Card INSTRUCTION MANUAL 2-5
Chapter 2 Setting Up the Network Interface Card
Using MAP
By using MAP (Management Access Program) included the CD-ROM that comes with the network
interface card, you can automatically identify the network interface card on the network and set it up
for TCP/IP by using Web Utilities. To use this method to assign the IP address to the network interface
card, the following procedure should be performed on computers in advance:
• TCP/IP correctly configured
• IPX/SPX-compatible protocol installed
• MAP installed and MAP setup correctly executed
About how to set up TCP/IP and how to install IPX/SPX-compatible protocol, refer to Windows Help
menus for example. For MAP, refer to “Using MAP (Management Access Program)” in this chapter.
To change an IP address already assigned to a network interface card, you can not use the
arp command. Use Web Utilities instead. These methods also allow you to set up subnet
mask and default gateway, etc.
Using NIManage
Refer to “Chapter 7 AppleTalk Configuration”.
 Accessing Web Utilities
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you can change settings of the printing system. There are two ways to access Web Utilities, through a Web
Browser, either through Netscape Navigator, version 4.x or greater or through Internet Explorer, version 4.x
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• Use MAP to have the network interface card on the networks identified automatically, thereby accessing
Web Utilities.
• Use a Web Browser to type the IP address assigned to the network interface card, and thereby access
the Web Utilities. For example:
If you designate the proxy setting in your Web Browser you cannot access the Web Utilities.
For more information see your network adminisrator.
Chapter 2 Setting Up the Network Interface Card
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This program automatically identifies the network interface cards on the networks and lists them on Web
Browser screen. From this Web Browser list you can select a network interface card to change its settings
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